PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Northern Tool And Equipment and Amazon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Northern Tool And Equipment
Amazon

Northern Tool And Equipment and Amazon Overview

Total reviews
270
2506
Company responses
0
0
Issues resolved
4
37

Amazon was first mentioned on PissedConsumer on Nov 15, 2007 and since then this brand received 2506 reviews. It is 2236 reviews more than Northern Tool And Equipment received since Jul 13, 2009. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Northern Tool And Equipment customer support team and Amazon customer service.

Northern Tool And Equipment and Amazon Consumer Ratings

Rank
106 out of 1546 in Equipment category
34 out of 431 in Auctions and Marketplaces category
Customer service
102 in category
37 in category
Website
76 in category
30 in category
Price Affordability
114 in category
33 in category

Northern Tool And Equipment and Amazon Rating Details

Customer service
1.4 (104 reviews)
1.7 (1063 reviews)
Reviewer's quote

Customer service was notified about the missing pieces on July 2nd. Zero response when I called over and over for an update and notification that they received my pictures. Finally after 15 phone calls and a complaint to the president of the company they called me back on July 11th and told me the...

Maynard J

...I dont understand why Amazon is doing this & having ZERO customer service. But 2 year old (who is the youngest of three kids) didnt have a main gift on Christmas morning. Amazon customer Alexis G..

Alexis G
Website
2.8 (88 reviews)
2.7 (887 reviews)
Reviewer's quote

...I sent an email to customer service as well as filling out a form on their website to see if I could arrange for a return or refund. So far my attempts to contact them have been completely ignored..

Brynleigh

...DO NOT HAVE A AMAZON ACCOUNT WITH YOUR PAYMENT OPTIONS LISTED ON IT Amazon's website is apparently open to hackers..

Gary N
Price Affordability
2.8 (81 reviews)
2.8 (772 reviews)
Reviewer's quote

I also called about the 110% price match policy. The rebate program is a terrible idea. A low price would get me to buy...

PissedConsumer1184411

AMAZON'S resolution to this problem was to refund the purchase price of the package. ?????? With such a BIG guarantee, what was their resolution? Refund of the gift price. DOES ANYONE AT AMAZON REALIZE THE SIGNIFICANCE OF A GUARANTEE TO DELIVER BY CHRISTMAS??? They blamed the shipper (who Amazon...

PissedConsumer1744777

Northern Tool And Equipment and Amazon Pros and Cons

Pros
  • Wide range of quality products
  • Variety
  • Wide variety of products
  • Product selection
  • Ease of checkout
  • Ordering online
Cons
  • Customer service
  • Employee lack of concern
  • Shipping process
  • Poor customer service
  • Customer service
  • No manager follow up

Northern Tool And Equipment and Amazon Most Positive Reviews

Top rated reviews
5

I bought hey Goodyear air hose from Northern to two of them almost a year ago and both of them busted from the inside...

5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

Northern Tool And Equipment and Amazon Most Critical Reviews

Lowest rated reviews
1

Ordered a heavy equipment and paid extra for the liftgate feature as delivery truck drivers are not responsible for unlo...

1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

Northern Tool And Equipment and Amazon Latest Reviews

Recent published reviews

When I received my new compressor It was damaged in transit. Called YRC freight they are to busy to take your call

Read all 270 reviews
3.6

Two days now, straight in a row, I have not received my packages, due to incompetent Amazon drivers. I have explicit...

Read all 2506 reviews

Northern Tool And Equipment and Amazon Products and Services

Most reviewed product and services
  • Northern Tool And Equipment Customer Care (34 reviews)
  • Northern Tool And Equipment Shipping Service (32 reviews)
  • Northern Tool And Equipment Pressure Washer (16 reviews)
  • Amazon Shipping Service (255 reviews)
  • Amazon Customer Care (226 reviews)
  • Amazon Account (225 reviews)