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Amazon

E-commerce
  • 22 ISSUES RESOLVED
  • 1653 TOTAL REVIEWS
  • $750K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Most of their products 9
  • Ordering online 8
  • Ease of checkout 8
  • Ease of purchasing 7

Customers don't like

  • Poor customer service54
  • No manager follow up5
  • Negative feedback not excepted4
  • Delivery hassles4
  • Apathy4
Delete
  • 0 ISSUES RESOLVED
  • 1055 TOTAL REVIEWS
  • $270K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Getting the magazine 17
  • Magazines 13
  • Magazine 13
  • I used to like the magazine and articles 10
  • Getting magazines 10

Customers don't like

  • Good until they disappeared13
  • Not keeping their word9
  • Suck8
  • Customer service8
  • Non delivery of magazines7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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