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Amazon

E-commerce
  • 22 ISSUES RESOLVED
  • 1652 TOTAL REVIEWS
  • $750K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Product selection 18
  • Most of their products 9
  • Ordering online 8
  • Ease of checkout 8
  • Ease of purchasing 7

Customers don't like

  • Poor customer service54
  • No manager follow up5
  • Negative feedback not excepted4
  • Delivery hassles4
  • Apathy4
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Nordictrack

Sport Equipment and Accessories
  • 3 ISSUES RESOLVED
  • 301 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Life before buying this treadmill 3
  • Machine 2
  • When it worked 1
  • Treadmill 1
  • Initial working 1

Customers don't like

  • Customer service19
  • Icon poor customer service6
  • Worst customer service5
  • Failure to deliver product5
  • Product durability4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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