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Amazon

Auctions and Internet Stores
  • 16 ISSUES RESOLVED
  • 1290 TOTAL REVIEWS
  • $710K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Ease of checkout 7
  • Ease of purchasing 7
  • Most of their products 7
  • Ordering online 6

Customers don't like

  • Poor customer service9
  • Customer service5
  • No manager follow up5
  • Apathy4
  • Poor shipping3
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Nissan

Auto
  • 1 ISSUES RESOLVED
  • 525 TOTAL REVIEWS
  • $1.6M CLAIMED LOSSES
  • $8.1K AVERAGE LOSS
2.0
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
  • Loaner car during repair time 3
  • Dealership 2
  • Dealership customer service 2
  • Dealership customer service herb gordon nissan 2
  • Very little 2

Customers don't like

  • Customer service4
  • Responce to obvious defect3
  • Approach to my problem2
  • Refusal to honor warranty2
  • Dealership assistance2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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