Amazon vs Nissan

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Amazon

Auctions and Internet Stores
  • 13 ISSUES RESOLVED
  • 1151 TOTAL REVIEWS
  • $610K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.2
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 16
  • Ease of checkout 7
  • Most of their products 7
  • Ease of purchasing 6
  • Ordering online 6

Customers don't like

  • Poor customer service22
  • Customer service14
  • Attitude7
  • Deceptive delivery time6
  • No manager follow up6

Products by Amazon

No items

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Nissan

Auto
  • 1 ISSUES RESOLVED
  • 520 TOTAL REVIEWS
  • $1.6M CLAIMED LOSSES
  • $8.1K AVERAGE LOSS
2.1
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
  • Loaner car during repair time 3
  • Dealership 2
  • Dealership customer service 2
  • Dealership customer service herb gordon nissan 2
  • Very little 2

Customers don't like

  • Responce to obvious defect10
  • Customer service9
  • Dealership assistance5
  • Poor customer service and monetary losses incurred4
  • Product3

Products by Nissan

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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