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Amazon

Auctions and Internet Stores
  • 14 ISSUES RESOLVED
  • 1179 TOTAL REVIEWS
  • $610K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 15
  • Ease of checkout 6
  • Ease of purchasing 6
  • Most of their products 6
  • Ordering online 5

Customers don't like

  • Poor customer service18
  • Customer service12
  • Attitude7
  • No manager follow up6
  • Poor shipping5
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Nike

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 138 TOTAL REVIEWS
  • $18.9K CLAIMED LOSSES
  • $321 AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Never had a problem 1
  • Never had a problem until i had to call customer service 1
  • Never had a problem until we bought nike alpha cleats 1
  • Prior to this experience 1
  • Products 1

Customers don't like

  • Quality4
  • Poor service and warranty3
  • Bad customer service2
  • No accountability2
  • Customer service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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