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Amazon

E-commerce
  • 24 ISSUES RESOLVED
  • 1686 TOTAL REVIEWS
  • $750K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Ordering online 9
  • Most of their products 9
  • Ease of checkout 8
  • Ease of purchasing 7

Customers don't like

  • Poor customer service54
  • No manager follow up5
  • Negative feedback not excepted4
  • Delivery hassles4
  • Apathy4
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Nike

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 181 TOTAL REVIEWS
  • $21.9K CLAIMED LOSSES
  • $318 AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Products 2
  • Sure 1
  • Never had a problem until we bought nike alpha cleats 1
  • Never had a problem until i had to call customer service 1
  • Never had a problem 1

Customers don't like

  • Customer service6
  • Poor service and warranty4
  • Quality2
  • Website1
  • No accountability1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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