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Amazon

Auctions and Internet Stores
  • 19 ISSUES RESOLVED
  • 1445 TOTAL REVIEWS
  • $730K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.4
Customer service
Website
Diversity of Products or Services
  • Product selection 18
  • Most of their products 9
  • Ease of checkout 8
  • Ordering online 7
  • Ease of purchasing 7

Customers don't like

  • Poor customer service15
  • No manager follow up5
  • Negative feedback not excepted4
  • Apathy4
  • Poor shipping3
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Netspend

Cards
  • 9 ISSUES RESOLVED
  • 1442 TOTAL REVIEWS
  • $570K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
  • Direct deposit 9
  • Ease of use 7
  • Frustrating 5
  • Send a new card fast 4
  • That you receive your money 2days early 3

Customers don't like

  • Zero on customer service12
  • Poor customer service9
  • Mishandling of funds7
  • Lack of concern and timeliness6
  • Blocked account6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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