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Amazon

Auctions and Internet Stores
  • 17 ISSUES RESOLVED
  • 1327 TOTAL REVIEWS
  • $720K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
  • Product selection 18
  • Ease of checkout 7
  • Ease of purchasing 7
  • Most of their products 7
  • Ordering online 6

Customers don't like

  • Poor customer service15
  • No manager follow up5
  • Apathy4
  • Negative feedback not excepted4
  • Poor shipping3
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Netspend

Cards
  • 9 ISSUES RESOLVED
  • 1341 TOTAL REVIEWS
  • $560K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
  • Direct deposit 9
  • Ease of use 7
  • Send a new card fast 4
  • Text messages notifying you of current bal 4
  • That you receive your money 2days early 3

Customers don't like

  • Zero on customer service19
  • Poor customer service9
  • Mishandling of funds8
  • Blocked account6
  • Misleading activation information5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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