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Amazon

Auctions and Internet Stores
  • 17 ISSUES RESOLVED
  • 1349 TOTAL REVIEWS
  • $720K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Ease of checkout 7
  • Ease of purchasing 7
  • Most of their products 7
  • Ordering online 6

Customers don't like

  • Poor customer service15
  • No manager follow up5
  • Apathy4
  • Negative feedback not excepted4
  • Poor shipping3
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Ncrowd

Auctions and Internet Stores
  • 7 ISSUES RESOLVED
  • 425 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $701 AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Useless 5
  • Quick resolution 3
  • Were great in the begining 3
  • Were quick to offer a refund 2
  • When the company was kgb deals 2

Customers don't like

  • Customer service23
  • Too long delivery time20
  • Did not receive item13
  • Product quality was garbage10
  • Fraudulent practices4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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