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Amazon

Auctions and Internet Stores
  • 21 ISSUES RESOLVED
  • 1572 TOTAL REVIEWS
  • $730K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Most of their products 9
  • Ordering online 8
  • Ease of checkout 8
  • Ease of purchasing 7

Customers don't like

  • Poor customer service54
  • No manager follow up5
  • Negative feedback not excepted4
  • Delivery hassles4
  • Apathy4
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Mynamenecklace

Luxury / Jewelry
  • 5 ISSUES RESOLVED
  • 402 TOTAL REVIEWS
  • $27.7K CLAIMED LOSSES
  • $236 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Look of the necklace 2
  • How good they were at conning people 2
  • Customer service 2
  • Quick response 1
  • No one to speak to 1

Customers don't like

  • Difficult to contact8
  • Customer service8
  • Their quality7
  • Delivery has not arrived7
  • Quality4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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