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Amazon

Auctions and Internet Stores
  • 20 ISSUES RESOLVED
  • 1526 TOTAL REVIEWS
  • $730K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Most of their products 9
  • Ordering online 8
  • Ease of checkout 8
  • Ease of purchasing 7

Customers don't like

  • Poor customer service55
  • No manager follow up5
  • Negative feedback not excepted4
  • Delivery hassles4
  • Apathy4
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Musicians Friend

Auctions and Internet Stores
  • 3 ISSUES RESOLVED
  • 80 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $3.7K AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Warranty on the website 1
  • Product selection and website 1

Customers don't like

  • Customer service8
  • Paying for product not available when on back order2
  • Them not fulfilling the warranty1
  • That i have no item for my 450 dollars1
  • Service refusal1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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