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Amazon

Auctions and Internet Stores
  • 14 ISSUES RESOLVED
  • 1180 TOTAL REVIEWS
  • $610K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Product selection 15
  • Ease of checkout 6
  • Ease of purchasing 6
  • Most of their products 6
  • Ordering online 5

Customers don't like

  • Poor customer service18
  • Customer service12
  • Attitude7
  • No manager follow up6
  • Poor shipping5
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Musicians Friend

Auctions and Internet Stores
  • 2 ISSUES RESOLVED
  • 66 TOTAL REVIEWS
  • $24.7K CLAIMED LOSSES
  • $884 AVERAGE LOSS
2.0
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Poor 1
  • Product selection and website 1

Customers don't like

  • Customer service5
  • Lack of customer contact and care2
  • Price match2
  • That i have no item for my 165 dollars2
  • That i have no item for my 450 dollars1

Products by Musicians Friend

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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