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Amazon

Auctions and Internet Stores
  • 17 ISSUES RESOLVED
  • 1348 TOTAL REVIEWS
  • $720K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Ease of checkout 7
  • Ease of purchasing 7
  • Most of their products 7
  • Ordering online 6

Customers don't like

  • Poor customer service15
  • No manager follow up5
  • Apathy4
  • Negative feedback not excepted4
  • Poor shipping3
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Montgomery Ward

Auctions and Internet Stores
  • 0 ISSUES RESOLVED
  • 143 TOTAL REVIEWS
  • $5.5K CLAIMED LOSSES
  • $308 AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Fast delivery 2
  • Customer service was great today 1
  • Every thing about my overall exerience 1
  • Impressed 1
  • Price 1

Customers don't like

  • Customer service4
  • Screwing customers on hidden fees2
  • There services2
  • Lack of inventory available1
  • Very unhappy1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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