Amazon vs Montgomery Ward

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Amazon

Auctions and Internet Stores
  • 13 ISSUES RESOLVED
  • 1151 TOTAL REVIEWS
  • $610K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.2
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Product selection 16
  • Ease of checkout 7
  • Most of their products 7
  • Ease of purchasing 6
  • Ordering online 6

Customers don't like

  • Poor customer service22
  • Customer service14
  • Attitude7
  • Deceptive delivery time6
  • No manager follow up6

Products by Amazon

No items

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Montgomery Ward

Auctions and Internet Stores
  • 0 ISSUES RESOLVED
  • 116 TOTAL REVIEWS
  • $4.9K CLAIMED LOSSES
  • $304 AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Fast delivery 2
  • Customer service was great today 1
  • Every thing about my overall exerience 1
  • Impressed 1
  • Price 1

Customers don't like

  • Customer service7
  • Screwing customers on hidden fees4
  • Billing procedures3
  • Company is a joke3
  • There services2

Products by Montgomery Ward

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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