PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Modlily and Amazon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Modlily
1.5
Amazon
3.0
Modlily
Amazon

Modlily and Amazon Overview

Total reviews 3744 76021
Company responses 0 0
Issues resolved 19 862

Modlily and Amazon Consumer Ratings

Rank
1373 out of 4768 in Footwear and Clothing category
33 out of 676 in Auctions and Marketplaces category
Customer service
1156 in category
37 in category
Website
1166 in category
40 in category
Exchange, Refund and Cancellation Policy
1143 in category
28 in category
Diversity of Products or Services
1264 in category
32 in category

Modlily and Amazon Rating Details

Customer service
1.1
(1628 reviews)
2.6
(24780 reviews)
Reviewer's quote

...Customer service will provide help if you give them credit card information and allow them to charge you $1. 00 or $46. 00per year to talk with someone for return info...

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...Hire more People for customer service..

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Website
1.8
(1497 reviews)
3.2
(20545 reviews)
Reviewer's quote

M230610****018643 PLEASE CANCEL MY ORDER AND REFUND MY ACCOUNT cannot send it with their website and no Phone number or chat service available! Very frustrating!!!..

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...The website refuses to allow a return label to be printed and insists I take it to a UPS store. The closest one is 90 miles away. I contacted customer service...

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Exchange, Refund and Cancellation Policy
1.1
(1460 reviews)
2.9
(21127 reviews)
Reviewer's quote

I would like to exchange my top for a smaller one but am having trouble figuring out the return system. Please help. Striped shirt US 16-18 I left a message on phone...

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Horrible! The item was not delivered, and I'm still waiting for the refund. They failed to get in touch with the driver who most likely stole my item and simply stated that it was delivered when no picture was provided and nothing was delivered..

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Diversity of Products or Services
1.6
(1295 reviews)
3.4
(19829 reviews)
Reviewer's quote

...Would appreciate an update on my products ASAP..

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Billed twice for the same item and problem finally solved by personally calling customer services. Waiting for refund..

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Modlily and Amazon Pros and Cons

Pros
  • That its cheap
  • Look of clothes on ad
  • Price
  • Convenience
  • Fast delivery
  • Convenient
Cons
  • Customer service
  • Product quality
  • Have no way of contacting anyone for refund
  • Poor customer service
  • Customer service
  • No customer service

Modlily and Amazon Most Positive Reviews

Top rated reviews
5

I got notice that February 2ed you received my payment of $58.94
2-tops and 1-ankle bracelet.
Yesterday March 1st I receiv...

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5

AWESOME!!!
100%!!!{{Redacted}}

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5

Both items ordered from modlily.com were garbage. Item 1 arrived dirty with spot you can see clearly through packaging....

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5

They took time too listen and help me understand I ordered the wrong remote for my fire tv thank you so much. And they...

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Modlily and Amazon Most Critical Reviews

Lowest rated reviews
1

"BAIT N SWITCH" con! This company also accused of using other people's photos for their shop - read their "legal...

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1

I still have not heard anything from Amazon as to why my gift card was not authorized to use. The person I spoke to...

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1

I ordered a women’s top and never received it, yet was charged for it!

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1

These people are no help with 3rd party sellers, and I will not be buying anything from this seller or Amazon again,...

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Modlily and Amazon Latest Reviews

Recent published reviews
No votes

The *** I brought which I love are pilling Is this a complaint you have heard before .do you exchange? Area all your...

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No votes

I'm just asking hi my name is Shameaka Parker. I was asking a question about a cancellation on the product. It was a...

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No votes

I don't know how to track my order. It's payed for online and has been processed but haven't received my tanking from...

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No votes

I trusted you with my refunds, but one day I checked my credit card and I found only two refunds
I have returned about 8...

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