PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Modlily and Amazon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Modlily
Amazon

Modlily and Amazon Overview

Total reviews
3185
5225
Company responses
0
0
Issues resolved
8
50

Modlily and Amazon Consumer Ratings

Rank
683 out of 1972 in Footwear and Clothing category
40 out of 300 in Auctions and Marketplaces category
Customer service
478 in category
40 in category
Website
547 in category
34 in category
Exchange, Refund and Cancellation Policy
445 in category
21 in category
Diversity of Products or Services
578 in category
39 in category

Modlily and Amazon Rating Details

Customer service
1.1 (1460 reviews)
1.7 (1752 reviews)
Reviewer's quote

...Very poor customer service. I just want my money back..

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Why is there no customer service phone number seen in plain site to call on the website. I had to search 20 mins to find it! Ridiculous to say the least. What is the toll free customer service if we have a problem with the following 1...

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Website
1.7 (1340 reviews)
2.6 (1461 reviews)
Reviewer's quote

...I like what I see on their website, but I would not recommend buying from a company that refused to assist customers after their purchase, Total lack of real customer service. Ticket (ID:T0175229668)..

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...He referred me to the help section at your website..

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Exchange, Refund and Cancellation Policy
1.1 (1312 reviews)
2.2 (1445 reviews)
Reviewer's quote

...Reviews show people not getting refund!..

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...Amazon received it May 4th as it had to be back before the end of May and still they say they haven't got it, on their website, so no refund..

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Diversity of Products or Services
1.6 (1153 reviews)
3 (1325 reviews)
Reviewer's quote

...Trying to return these two products but having issues with website. It does not keep me signed in, Finally got to the point of getting return labels but it will now allow me to save the labels so I can print them from another printer. Frustrating, to say the least...

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I ordered a product about 13 days ago ,it was expected to delivered 10 days ago no customer services no phone calls no tracking package no shipping info all you get is . poor service will never use Amazon again i want compensation and instant contact with customer care (not the foolish bot that you...

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Modlily and Amazon Pros and Cons

Pros
  • That its cheap
  • Look of clothes on ad
  • Price
  • Product selection
  • I have used amazon many many times
  • I really love amazon and this time i was truly disappointed
Cons
  • Customer service
  • Product quality
  • Have no way of contacting anyone for refund
  • Poor customer service
  • Customer service
  • Horrible customer service

Modlily and Amazon Most Positive Reviews

Top rated reviews
5

ordered items on 4/27 to be recieved on 5/1 or 5/4. Did not recieve items until 5/6. Upon arrival items were completely...

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5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

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5

I had no problems with ordering. It fits perfectly, finally a swim suit that supports me. I'm excited for my next order...

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5

In fact, I am a columbia loyal fan, and bought 4 pcs fleece jackets for my family. Last month, I found a new brand, its...

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Modlily and Amazon Most Critical Reviews

Lowest rated reviews
1

Have purchased clothes and paid extra for express delivery (2-3 days)! Two weeks later haven't heard a word, filled a...

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1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

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1

Modlily is garbage. Clothes are very poor quality and look very different than advertised. ie; description of pants...

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1

Yesterday I sent back a bunch of stuff I needed to return to AMAZON oh wait that was in Monday9/15/2015 we'll...

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Modlily and Amazon Latest Reviews

Recent published reviews
1

18 days and no product!! Ordered 18 days before wifes bday! Guarantee delivery 7-10 days. No response from...

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No votes

Need to talk to a human being not a dam machine. You a multi billion dollar business and cannot help people over the...

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1

I have not received my shirt yet. I paid for the three to five days expedited an extra $20. that was weeks ago. very...

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No votes

Amazon addressed the problem after I contacted them directly.

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Modlily and Amazon Products and Services

Most reviewed product and services
  • Modlily Shipping Service (457 reviews)
  • Modlily Dress (434 reviews)
  • Modlily Swimsuit (349 reviews)
  • Amazon Shipping Service (376 reviews)
  • Amazon Customer Care (324 reviews)
  • Amazon Account (314 reviews)