Modlily vs Amazon: which one is better? @ Pissed Consumer

PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Modlily and Amazon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

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Modlily

1.4

Amazon

2.2

Modlily

Amazon

Modlily and Amazon Overview

Total reviews

3097

2387

Company responses

Issues resolved

Modlily was first mentioned on PissedConsumer on Feb 27, 2015 and since then this brand received 3097 reviews. It is 710 reviews more than Amazon received since Nov 15, 2007. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Amazon customer support team than with Modlily customer service.

Modlily and Amazon Consumer Ratings

Rank

594 out of 2471 in Footwear and Clothing category

42 out of 474 in Auctions and Marketplaces category

Customer service

426 in category

44 in category

Website

498 in category

37 in category

Exchange, Refund and Cancellation Policy

389 in category

20 in category

Modlily and Amazon Rating Details

Customer service

1.1 (1437 reviews)

1.7 (1004 reviews)

Reviewer's quote

...The mdse was returned to your company on or about 10/21/2019 This is ridiculous that your company doesn't have a customer service phone number I will never order from this company again..

Theresa B

They delivered a open box fan and when I called customer service A) I get someone in Asia who has no bloody clue. B) redirected to USA customer service who offers me $10 credit after spending $10000 of dollars on Mr. Bezo and rude!!!..

PissedConsumer1726167

Website

1.7 (1325 reviews)

2.8 (843 reviews)

Reviewer's quote

...I like what I see on their website, but I would not recommend buying from a company that refused to assist customers after their purchase, Total lack of real customer service. Ticket (ID:T0175229668)..

Dianne E

...We have removed the listing of their products from our website so that customers don't have the same experience again. 11:22 PM PDT Tommy Chan: i just cant accept this..

Tommy C

Exchange, Refund and Cancellation Policy

1.1 (1293 reviews)

2.3 (838 reviews)

Reviewer's quote

asked for a exchange of size and NO HELP..

Ruth A

I paid for a new compost bin from Amazon. Inside a new good condition box was a completely smashed box with a damaged bin and a partial return label still attached. Amazon agreed to replace the product and assured me that I would not have to be home for it to be picked up. UPS refuses to pick up...

Catelyn

Modlily and Amazon Pros and Cons

Pros

That its cheap
Look of clothes on ad
Price

Product selection
Ease of checkout
Most of their products

Cons

Customer service
Product quality
Have no way of contacting anyone for refund

Poor customer service
Customer service
No manager follow up

Modlily and Amazon Most Positive Reviews

Top rated reviews

ordered items on 4/27 to be recieved on 5/1 or 5/4. Did not recieve items until 5/6. Upon arrival items were completely...

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

Modlily and Amazon Most Critical Reviews

Lowest rated reviews

Have purchased clothes and paid extra for express delivery (2-3 days)! Two weeks later haven't heard a word, filled a...

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

Modlily and Amazon Latest Reviews

Recent published reviews

I placed and order and my bank refused. To pay because they thought someone else was using my credit card. I informed...

Read all 3097 reviews

Directions said to scrape off tape covering the code # to redeem it...the whole thing came off and was illegible....I lo...

Read all 2387 reviews

Modlily and Amazon Products and Services

Most reviewed product and services

Modlily Shipping Service (451 reviews)
Modlily Dress (432 reviews)
Modlily Swimsuit (340 reviews)

Amazon Shipping Service (241 reviews)
Amazon Account (217 reviews)
Amazon Customer Care (214 reviews)

How would you compare Modlily vs Amazon?

Customer service

Product or Service Quality

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Share your opinion

Anonymous Anonymous Apr 09 #1671230

I’ve been trying to return my swimsuit I bought from Modlily, I didn’t receive anything on the lines of a receipt or anything, just a suit in a bag mailed in another bag! How can I get this matter taken care of!!!

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