Start a new comparison
Delete

Amazon

Auctions and Internet Stores
  • 17 ISSUES RESOLVED
  • 1372 TOTAL REVIEWS
  • $720K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Most of their products 8
  • Ordering online 7
  • Ease of purchasing 7
  • Ease of checkout 7

Customers don't like

  • Poor customer service15
  • No manager follow up5
  • Negative feedback not excepted4
  • Apathy4
  • Poor shipping3
Delete

Modlily

Footwear and Clothing
  • 5 ISSUES RESOLVED
  • 2609 TOTAL REVIEWS
  • $52.2K CLAIMED LOSSES
  • $92 AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • That its cheap 14
  • Look of clothes on ad 8
  • Photographs of the products 7
  • Price 6
  • Ease of searching through the site 5

Customers don't like

  • Customer service25
  • Product quality10
  • Delivery and service7
  • Customer service unresponsive7
  • Timeliness of delivery6
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel
Anonymous
Hilton, New York, United States #1312345

Amazon has been awesome for customer service and returns Unlike Modlily.

Anonymous
#1309649

No contest, Amazon over Modlily.