Amazon vs Modlily

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Amazon

Auctions and Internet Stores
  • 13 ISSUES RESOLVED
  • 1151 TOTAL REVIEWS
  • $610K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.2
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Product selection 16
  • Ease of checkout 7
  • Most of their products 7
  • Ease of purchasing 6
  • Ordering online 6

Customers don't like

  • Poor customer service22
  • Customer service14
  • Attitude7
  • Deceptive delivery time6
  • No manager follow up6

Products by Amazon

No items

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Modlily

Footwear and Clothing
  • 3 ISSUES RESOLVED
  • 2084 TOTAL REVIEWS
  • $26.4K CLAIMED LOSSES
  • $75 AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Horrible experience 10
  • Awful 9
  • Photographs of the products 7
  • Waste of money 7
  • That its cheap 7

Customers don't like

  • Customer service31
  • Delivery and service16
  • Product quality16
  • Have no way of contacting anyone for refund13
  • Sizes are completely off12

Products by Modlily

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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