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Amazon

Auctions and Internet Stores
  • 15 ISSUES RESOLVED
  • 1272 TOTAL REVIEWS
  • $630K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Ease of checkout 7
  • Ease of purchasing 7
  • Most of their products 7
  • Ordering online 6

Customers don't like

  • Poor customer service8
  • Customer service5
  • No manager follow up5
  • Apathy4
  • Poor shipping3
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Mobstub

Auctions and Internet Stores
  • 1 ISSUES RESOLVED
  • 385 TOTAL REVIEWS
  • $38.8K CLAIMED LOSSES
  • $391 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • I did not like 5
  • Did not like 4
  • Price 4
  • Very bad company cannot be trusted 4
  • You are a rip off and i am contacting law enforcement 3

Customers don't like

  • Terrible customer service7
  • Unable to reach company6
  • Availability to talk to someone about my problem4
  • No return policy4
  • Cheap products4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

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Nan

My last order with Mob Stub was not right on everything and had one ring missing and a bent necklace and a pair of earrings wrong color. I can't call them to get it straightened out so I don't trust them.