PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amazon and MobStub as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amazon
MobStub

Amazon and MobStub Overview

Total reviews 8323 802
Company responses 0 0
Issues resolved 69 4

Amazon and MobStub Consumer Ratings

Rank
44 out of 325 in Auctions and Marketplaces category
469 out of 3180 in E-commerce category
Customer service
42 in category
370 in category
Delivery Service
30 in category
222 in category
Exchange, Refund and Cancellation Policy
27 in category
371 in category
Website
40 in category
417 in category

Amazon and MobStub Rating Details

Customer service
1.7 (2630 reviews)
1.4 (258 reviews)
Reviewer's quote

...After calling the customer service, they told me that someone would call me within 24hours to check my situation. However, I didn't get any call but a letter said that my account was closed, and they will not answer me about this question anymore..

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At the time I made inquiry, I was not pleased with Customer Service. The phone number always lead me to website that wanted me to pay $5 for info on my order. However, I did receive the order and am pleased with the masks..

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Delivery Service
2.2 (2165 reviews)
2.1 (199 reviews)
Reviewer's quote

It's delivery service is slow; it does not take responsibility for delivery or products that are sold under its name but turn out to be (usually) foreign companies; its prime service has large holes in it. The company is too big to manage itself and should have been broken up long ago under...

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I called the customer service number and was directed to a website to find out why I have not received the order I made on 8/26 and have been charged on my credit card. I sent an inquiry to support@***. com with no reply as yet...

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Exchange, Refund and Cancellation Policy
2.2 (2142 reviews)
1.3 (206 reviews)
Reviewer's quote

returned 2 chairs and refund is not done . Nupur from large appliance services is not helping and saying policy with out refering. and not able to give the escalation...

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...I never got any money back or a voucher for exchange. I kept complaining and no response. Do not deal with the company..

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Website
2.6 (2134 reviews)
2.2 (222 reviews)
Reviewer's quote

...$50 million per year plus a cut of sales, under which Toys "R" Us would be the exclusive supplier of toys and baby products on the service, and the chain's website would redirect to Amazon's Toys &;;;;;;;;;;; Games category. In 2004, Toys "R" Us sued Amazon, claiming that because of a perceived lack of variety in Toys "R" Us stock, Amazon had knowingly allowed third-party sellers to offer items on the service in categories that Toys "R" Us had been granted exclusivity. In...

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...Or I can just sue y'all whole website..

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Amazon and MobStub Pros and Cons

Pros
  • I really love amazon and this time i was truly disappointed
  • I have used amazon many many times
  • Convenience
  • You are a rip off and i am contacting law enforcement
  • Buyer beware
  • 1st product i have bought
Cons
  • Poor customer service
  • Unhelpful customer service
  • No manager follow up
  • Terrible customer service
  • Unable to reach company
  • Lack of customer service

Amazon and MobStub Most Positive Reviews

Top rated reviews
5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

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5

Contacted representative regarding dissatisfaction w/headset & that they were not operational, barely audible....

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5

In fact, I am a columbia loyal fan, and bought 4 pcs fleece jackets for my family. Last month, I found a new brand, its...

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5

I ordered 3D lashes twice and I have no complaints so far. Ordered sheets the other day. Haven't received them yet. We...

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Amazon and MobStub Most Critical Reviews

Lowest rated reviews
1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

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1

BIGGEST SCAM WEBSITE !!!!! BE-CAREFUL
THEY DO NOT SHIP ANY OF THERE GOODS AND OWE ALOT OF VENDORS MONEY I KNOW OF A COMP...

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1

Yesterday I sent back a bunch of stuff I needed to return to AMAZON oh wait that was in Monday9/15/2015 we'll...

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1

I submitted one order this week with three items in that order for around a total of $50. Mobstub submitted 3 total...

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Amazon and MobStub Latest Reviews

Recent published reviews
No votes

I have ordered two items from Amazon and its showing delivered but I didn't get that two items

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1

I bought the lace masks mobstub.com offered and one was defective. I was told by Eric that I would receive FULL CREDIT...

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2.8

Amazon placed my account on hold on a Black Friday. I don't know why and it will take 24 hours to resolve it.

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No votes

First time I've tried to order from you and it keeps saying Card has expired, and it was not. But I found what I was...

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Amazon and MobStub Products and Services

Most reviewed product and services
  • Amazon Shipping Service (568 reviews)
  • Amazon Prime Membership (340 reviews)
  • Amazon Delivery Service (271 reviews)
  • Mobstub Shipping Service (138 reviews)