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Amazon

Auctions and Internet Stores
  • 20 ISSUES RESOLVED
  • 1523 TOTAL REVIEWS
  • $730K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Most of their products 9
  • Ordering online 8
  • Ease of checkout 8
  • Ease of purchasing 7

Customers don't like

  • Poor customer service55
  • No manager follow up5
  • Negative feedback not excepted4
  • Delivery hassles4
  • Apathy4
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Mixbook

Photography
  • 0 ISSUES RESOLVED
  • 25 TOTAL REVIEWS
  • $3.4K CLAIMED LOSSES
  • $337 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Interior of the final project 1
  • Ease of use of the website and ability to upload photos 1

Customers don't like

  • I think i explained this all ready3
  • Was lied to by several customer service reps1
  • Unwillingness to compensate me for my inconvenience1
  • Received wrong product1
  • Poor photo print quality1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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