Amazon vs Michaels

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Amazon

Auctions and Internet Stores
  • 13 ISSUES RESOLVED
  • 1151 TOTAL REVIEWS
  • $610K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.2
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Product selection 16
  • Ease of checkout 7
  • Most of their products 7
  • Ease of purchasing 6
  • Ordering online 6

Customers don't like

  • Poor customer service22
  • Customer service14
  • Attitude7
  • Deceptive delivery time6
  • No manager follow up6

Products by Amazon

No items

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Michaels

Shopping
  • 0 ISSUES RESOLVED
  • 179 TOTAL REVIEWS
  • $6.4K CLAIMED LOSSES
  • $206 AVERAGE LOSS
2.1
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Variety of products 3
  • It was horrible 2
  • Variety 2
  • But terribly disatisfied with custom framing 1
  • Emily 1

Customers don't like

  • I just wrote it6
  • Incompetent staff5
  • Manager4
  • Sales person didnt feel like helping4
  • Payment issue4

Products by Michaels

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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