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Amazon

Auctions and Internet Stores
  • 21 ISSUES RESOLVED
  • 1531 TOTAL REVIEWS
  • $730K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Most of their products 9
  • Ordering online 8
  • Ease of checkout 8
  • Ease of purchasing 7

Customers don't like

  • Poor customer service55
  • No manager follow up5
  • Negative feedback not excepted4
  • Delivery hassles4
  • Apathy4
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Menards

Supermarkets and Malls
  • 9 ISSUES RESOLVED
  • 1875 TOTAL REVIEWS
  • $880K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
2.4
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
  • Prices 9
  • Vast inventory selections 5
  • Generally favorable shopping 5
  • Store size 4
  • Service 4

Customers don't like

  • Poor customer service45
  • Response of local management7
  • Service5
  • Rude manager5
  • Refund policy5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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