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Amazon

Auctions and Internet Stores
  • 17 ISSUES RESOLVED
  • 1312 TOTAL REVIEWS
  • $710K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Ease of checkout 7
  • Ease of purchasing 7
  • Most of their products 7
  • Ordering online 6

Customers don't like

  • Poor customer service9
  • Customer service5
  • No manager follow up5
  • Apathy4
  • Poor shipping3
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Menards

Supermarkets and Malls
  • 8 ISSUES RESOLVED
  • 1739 TOTAL REVIEWS
  • $860K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
2.4
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
  • Prices 9
  • Generally favorable shopping 5
  • Vast inventory selections 5
  • Service 4
  • Store size 4

Customers don't like

  • Poor customer service12
  • Customer service7
  • Response of local management6
  • Refund policy5
  • Rude manager5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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