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Amazon

Auctions and Internet Stores
  • 14 ISSUES RESOLVED
  • 1177 TOTAL REVIEWS
  • $610K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 15
  • Ease of checkout 6
  • Ease of purchasing 6
  • Most of their products 6
  • Ordering online 5

Customers don't like

  • Poor customer service18
  • Customer service12
  • Attitude7
  • No manager follow up6
  • Poor shipping5
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Menards

Supermarkets and Malls
  • 7 ISSUES RESOLVED
  • 1615 TOTAL REVIEWS
  • $840K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
2.4
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
  • Prices 8
  • Generally favorable shopping 5
  • Vast inventory selections 5
  • Service 4
  • Total store 3

Customers don't like

  • Poor customer service24
  • Refund policy14
  • Rude manager11
  • Customer service10
  • Service8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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