PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Lumare and Amazon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Lumare
Amazon

Lumare and Amazon Overview

Total reviews 311 7478
Company responses 0 0
Issues resolved 3 66

Lumare and Amazon Consumer Ratings

Rank
315 out of 920 in Cosmetics and Personal Care category
44 out of 318 in Auctions and Marketplaces category
Customer service
230 in category
43 in category
Website
259 in category
39 in category
Product or Service Quality
229 in category
32 in category
Price Affordability
270 in category
36 in category

Lumare and Amazon Rating Details

Customer service
1 (89 reviews)
1.7 (2393 reviews)
Reviewer's quote

Did the free trail tap no on the eye cream even when they call me I said no over and over customer service can't help you they give you an # to call which is automatic next thing I know getting charge $40. To cancel something I never agreed to in the 1st place This whole experience was nothing but...

Read full review

...We contacted customer service, who immediately sent out another one that works perfectly. Unfortunately, the address for the gift, review@airchoice. com, is not working..

Read full review
Website
1.2 (87 reviews)
2.6 (1948 reviews)
Reviewer's quote

I advise, before calling, looking them up on the BBB website and placing a complaint there and contacting your bank in order to ensure no more charges can be placed from them on your account. I pushed so hard to get a full refund and wanted to return the products but was met with refusal and...

Read full review

I returned it and after two weeks I had not received my refund, I contacted Amazon, and they refused to return my money, they gave me credit on the website, I tried to buy a Visa gift card with "credit" and they don't let you use it. I want my money back, I am being coerced into consuming products...

Read full review
Product or Service Quality
1.3 (87 reviews)
2.4 (1867 reviews)
Reviewer's quote

...ver processed the full refund they promised ! I was assured it was only a sample! 2 charges on my card amounting up to $90 I never authorized This or for more products !! The girl tried to give me a discount, I said let me make my self more clear I don’t want this product it doesn’t work ! She issued me a refund it would be 5 ...

Read full review

Amazon service is pathetic and really is a joke!..

Read full review
Price Affordability
1.1 (76 reviews)
2.8 (1772 reviews)
Reviewer's quote

I ordered the samples and received nothing in the mail, and they double charged me full price for both and will NOT refund me my money! They hangup on me when I call. I want my money back!!..

Read full review

...We would like help in getting this matter fairly resolved which is either they transfer our purchased items to our new account, or they totally refund the price of all the movies and TV shows purchased by us, in full! Thank you!..

Read full review

Lumare and Amazon Pros and Cons

Pros
  • How fast they shipped
  • Worked great
  • Opportunity to try the products for only the cost ofppi
  • I really love amazon and this time i was truly disappointed
  • I have used amazon many many times
  • Product selection
Cons
  • Business model and trickery
  • Dishonest company
  • Sneaky and dishonest
  • Poor customer service
  • Unhelpful customer service
  • No manager follow up

Lumare and Amazon Most Positive Reviews

Top rated reviews
5

I ordered the pay shipping only charges for the eye cream and anti-aging serum. 13 days later I was charged $98.71,...

Read full review
5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

Read full review
5

I am holding a package that came yesterday after calling to say STOP sending me these. I only ordered the sample. ...

Read full review
5

In fact, I am a columbia loyal fan, and bought 4 pcs fleece jackets for my family. Last month, I found a new brand, its...

Read full review

Lumare and Amazon Most Critical Reviews

Lowest rated reviews
1

This is a scam. !!!! It made My Face peel, itch, red splicing on MY FACE. NOW, AFTER TRY ING TO R EACH SOMEONE, (BEFORE...

Read full review
1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

Read full review
1

I received the "samples" of the Lumare Serum and Eye Cream in December. Nowhere in the promotion did it indicate that...

Read full review
1

Yesterday I sent back a bunch of stuff I needed to return to AMAZON oh wait that was in Monday9/15/2015 we'll...

Read full review

Lumare and Amazon Latest Reviews

Recent published reviews
1

I ordered the samples and received nothing in the mail, and they double charged me full price for both and will NOT...

Read full review
No votes

Yet I have not received my refund yet but here it shows that the refund was given to me..

Read full review
1

They lied never processed the full refund they promised !
I was assured it was only a sample! 2 charges on my card amount...

Read full review
1

Fraud amazon seller looted my money.

Read full review

Lumare and Amazon Products and Services

Most reviewed product and services
  • Lumare Free Trial (93 reviews)
  • Lumare Cream (45 reviews)
  • Lumare Cream Free Trial (14 reviews)
  • Amazon Shipping Service (531 reviews)
  • Amazon Customer Care (430 reviews)
  • Amazon Account (373 reviews)