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Amazon

Auctions and Internet Stores
  • 14 ISSUES RESOLVED
  • 1206 TOTAL REVIEWS
  • $620K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Product selection 17
  • Ease of checkout 7
  • Most of their products 7
  • Ease of purchasing 6
  • Ordering online 6

Customers don't like

  • Poor customer service22
  • Customer service14
  • Attitude7
  • Deceptive delivery time6
  • No manager follow up6
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Lowes

Supermarkets and Malls
  • 11 ISSUES RESOLVED
  • 2913 TOTAL REVIEWS
  • $1.7M CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
2.0
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Product 9
  • Friendliness of staff 6
  • Price 4
  • Would rate zero stars if i could 4
  • Product was fine 4

Customers don't like

  • Customer service received45
  • Customer service33
  • Lack of response26
  • Service24
  • Unwilling to help11
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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