PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Living Direct and Amazon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Living Direct
Amazon

Living Direct and Amazon Overview

Total reviews
36
5036
Company responses
0
0
Issues resolved
0
48

Living Direct and Amazon Consumer Ratings

Rank
316 out of 1791 in Appliances and Electronics category
39 out of 300 in Auctions and Marketplaces category
Customer service
180 in category
38 in category
Price Affordability
324 in category
36 in category
Product or Service Quality
138 in category
30 in category
Exchange, Refund and Cancellation Policy
233 in category
20 in category

Living Direct and Amazon Rating Details

Customer service
1.5 (16 reviews)
1.7 (1697 reviews)
Reviewer's quote

...Worst customer service, unorganized, unprofessional and just down right rude. I will never buy from them again i will continue to warn anyone who tries. ..

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...And now I cant reach customer service..

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Price Affordability
2.1 (14 reviews)
2.8 (1253 reviews)
Reviewer's quote

I called Living Direct, and in very short order, I received a 13% damage discount of my purchase price. The operator with whom I spoke was very courteous and dealt with my issue very quickly, never challenging me and giving me no hassles. I am very pleased and impressed and will likely order from...

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...com; I would like to know whether there is an increase in the price of the items for the shipment. In September I will be moving to Finland..

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Product or Service Quality
2 (13 reviews)
2.3 (1330 reviews)
Reviewer's quote

The price to return this order to your company costs me more than the product itself. When I originally ordered this item it mentions nothing about hiring an electrician to install the dishwasher. When I open the box there was a scratch on the front door panel and then water spilled out from the...

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...I tried to call customer Service and a recording told me that because of the virus I could not reach anyone to help me. I created a new account under my husbands name but I need to get into my account to change my orders. Further more my 7 was stolen so I ordered a new one and it won't even start...

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Exchange, Refund and Cancellation Policy
1.3 (12 reviews)
2.2 (1400 reviews)
Reviewer's quote

I would caution any one from purchasing any product from Living Direct as they do no honor their price match policy. it really is false advertising. As I tried to negotiate for a portion of the savings, the company was unwilling to accommodate an equitable arrangement and now I will be paying a 15%...

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...I've reached out several times and no response from your company about a refund or the status of my package. I'm very annoyed with this process and the way I've been treated. I feel like I was scammed out of my money and this has detered me from ordering anything from your company again..

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Living Direct and Amazon Pros and Cons

Pros
No votes
  • Product selection
  • I have used amazon many many times
  • I really love amazon and this time i was truly disappointed
Cons
  • Bad customer service
  • Will not return my money for an item that was not what i ordered
  • False advertising
  • Poor customer service
  • Customer service
  • Horrible customer service

Living Direct and Amazon Most Positive Reviews

Top rated reviews
5

I received delivery this morning of an EdgeStar Wine Refrigerator, purchased from Living Direct, and it had a large...

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5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

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4.8

Ordered an EdgeStar Extreme Cool 14,000 BTU Dual Hose Portable Air Conditioner & Heater (AP14001HS) from...

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5

In fact, I am a columbia loyal fan, and bought 4 pcs fleece jackets for my family. Last month, I found a new brand, its...

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Living Direct and Amazon Most Critical Reviews

Lowest rated reviews
1

Living direct sent me a broken ice maker, charged my credit card twice for insurance, RUDE RUDE RUDE CUSTOMER SERVICE,...

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1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

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1

I bought a used Edgestar washer/dryer combo, it does a great job washing, but does not dry doesn't even heat up! I...

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1

Yesterday I sent back a bunch of stuff I needed to return to AMAZON oh wait that was in Monday9/15/2015 we'll...

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Living Direct and Amazon Latest Reviews

Recent published reviews
No votes

Called living direct to get warranty information and they had no idea of my purchase or when my item was bought since...

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No votes

I received a gift card for Mothers Day for Amazon and Im not able to claim the gift card Im having issues how can I...

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No votes

Have spent hours on phone with Living Direct, Electrolux, and New Leaf regarding an a/c unit that stopped working with...

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No votes

Disputed charge what a refund to my card. Marketplace internet

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Living Direct and Amazon Products and Services

Most reviewed product and services
  • Living Direct Customer Care (4 reviews)
  • Living Direct Shipping Service (1 review)
  • Amazon Shipping Service (366 reviews)
  • Amazon Customer Care (322 reviews)
  • Amazon Account (313 reviews)