Amazon vs Living Direct

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Amazon

Auctions and Internet Stores
  • 13 ISSUES RESOLVED
  • 1151 TOTAL REVIEWS
  • $610K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.2
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Product selection 16
  • Ease of checkout 7
  • Most of their products 7
  • Ease of purchasing 6
  • Ordering online 6

Customers don't like

  • Poor customer service22
  • Customer service14
  • Attitude7
  • Deceptive delivery time6
  • No manager follow up6

Products by Amazon

No items

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Living Direct

Appliances and Electronics
  • 0 ISSUES RESOLVED
  • 28 TOTAL REVIEWS
  • $5.8K CLAIMED LOSSES
  • $413 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy

No items

Customers don't like

  • Bad customer service6
  • Does not honor return policy2
  • Took my money for an item that i never agreed to pay for1
  • Will not return my money for item that was not as advertised1
  • Will not return my money for an item that was not what i ordered1

Products by Living Direct

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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