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Light In The Box

1.9
?

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  • 15 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2216 TOTAL REVIEWS
Rank
352 out of 4359
in E-commerce category
Rating Details
Customer service
Website
Delivery Service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    0
  • SUCCESSFUL
    0%
  • AVG CALL DURATION
    00:00
  • ISSUES RESOLVED
    0%
Top Products and Services
1.7
331 reviews
1.7
124 reviews
2.1
73 reviews

Amazon

2.2
?

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  • 27 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2009 TOTAL REVIEWS
Rank
37 out of 403
in Auctions and Marketplaces category
Rating Details
Customer service
Website
Delivery Service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    78
  • SUCCESSFUL
    94%
  • AVG CALL DURATION
    04:53
  • ISSUES RESOLVED
    27%
Top Products and Services
2.4
192 reviews
2.9
191 reviews
2.5
176 reviews

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Anonymous
#1634791

There s no comparison. Amazon offers great service and Light in The Box does not.

They failed to follow up on their promises. Very disappointed.

Anonymous
#1354929

I like Amazon it packages come on the time. The lightinthebox packages dont come on time they don't have anyone to talk to about ur packages.

Anonymous
Santa Fe, New Mexico, United States #1341590

Light In The Box are deceptive with their shipping.I am waiting on an overdue item still saying "Prepring for shipping" after 10 days. They tell me to wait another 3 days for delivery which will be 13 days even though they said 5-8 days.

Amazon always great and you can actually call them. I will block LITB when I receive this product.

Anonymous
to Malcolm #1378163

I am so glad I found this forum. This is probably the worst company practices I have seen of ANY company EVER!!!

stitcher
Sykesville, Maryland, United States #1310547

there is no comparison. Light in the box accepted my payment from PayPal but the Light in the box has on record of a transaction with me and there is no way to contact the company

I have bought from and am always had good service. My only complaint is the shipping fees are too high unless you buy their service called Prime

stitcher
to stitcher Sykesville, Maryland, United States #1310548

my second comment is about amazon, a good company.

I think Light in the box should not be allowed to sell in America.

Anonymous
to stitcher #1354933

Right

Anonymous
Glasgow, Glasgow City, United Kingdom #1233220

Maggie Kirkintilloch there is no comparison amazon are better faster and at least have a contact customer service number. I will never use light in the box ever. Deceiving company delivery wise and takes a dat to answer you're ticket.

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