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Amazon

Auctions and Internet Stores
  • 14 ISSUES RESOLVED
  • 1180 TOTAL REVIEWS
  • $610K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 16
  • Ease of checkout 7
  • Most of their products 7
  • Ease of purchasing 6
  • Ordering online 6

Customers don't like

  • Poor customer service22
  • Customer service14
  • Attitude7
  • Deceptive delivery time6
  • No manager follow up6
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Life Alert

Health and Beauty
Has verified representatives
  • 1 ISSUES RESOLVED
  • 130 COMPANY RESPONSES
  • 347 TOTAL REVIEWS
3.2
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
  • Onboarding process 2
  • Ability to get help 24 hours 1
  • Service 1
  • Feeling of never being alone 1

Customers don't like

  • Rude customer service5
  • Contract cancellation requirements5
  • Customer service3
  • Service3
  • Marketing tactics3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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