PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Lazada Philippines and Amazon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Lazada Philippines
Amazon

Lazada Philippines and Amazon Overview

Total reviews 6826 7743
Company responses 0 0
Issues resolved 151 67

Lazada Philippines and Amazon Consumer Ratings

Rank
68 out of 323 in Auctions and Marketplaces category
43 out of 323 in Auctions and Marketplaces category
Customer service
51 in category
40 in category
Delivery Service
55 in category
30 in category
Exchange, Refund and Cancellation Policy
50 in category
26 in category
Website
53 in category
36 in category

Lazada Philippines and Amazon Rating Details

Customer service
1.6 (2412 reviews)
1.7 (2480 reviews)
Reviewer's quote

Lazada sets a certain date of delivery and never follows through! Always delayed and worse is you call customer service and all they do is make a case which virtually does nothing! Oh and if you ask for a supervisor they will give you the following: on a call, no response and still waiting for a...

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...I called/chatted with Amazon customer service about the change. Heres the transcript ..

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Delivery Service
1.8 (2298 reviews)
2.2 (2036 reviews)
Reviewer's quote

...Worst delivery service ever..

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Driver left package on driveway exposed to rain and weather instead of on front porch protected from rain and weather, where every other competent delivery service delivers packages. :dead:..

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Exchange, Refund and Cancellation Policy
1.7 (2095 reviews)
2.2 (2012 reviews)
Reviewer's quote

...for 7 days - FREE MONEY!! Or if 8 wrong items are sent - a dispute is raised and it is agreed the wrong items has been sent and the SCAMMER is told to refund but sends a refund for ONE item - and Lazada couldn't care less. Clearly stopping the scammers will stop Lazadas commission - pathetic!! I had given up using them because of the fake stuff they allow to be peddled and then their complete reluctance to correct the scammers crap - but...

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Please cancel my prime membership and refund my money..

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Website
2.3 (2051 reviews)
2.6 (2009 reviews)
Reviewer's quote

It's been 5 days and I have not yet received any LBC Remittance Code on my E-mail. Link to the form for the request resending the code on the official App/website is temporarily unavailable. Please send the code to maricarftisland@***.com reference id: 202006****050111****900000****016355****753827

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I returned it and after two weeks I had not received my refund, I contacted Amazon, and they refused to return my money, they gave me credit on the website, I tried to buy a Visa gift card with "credit" and they don't let you use it. I want my money back, I am being coerced into consuming products...

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Lazada Philippines and Amazon Pros and Cons

Pros
  • Cash on delivery
  • Fast delivery
  • Wide array of products
  • I really love amazon and this time i was truly disappointed
  • I have used amazon many many times
  • Product selection
Cons
  • Poor customer service
  • Give false information
  • Service
  • Poor customer service
  • Unhelpful customer service
  • No manager follow up

Lazada Philippines and Amazon Most Positive Reviews

Top rated reviews
5

i accidentally click yes im so sorry. I was only checking how to pay somi will buy when i have my money but this time i...

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5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

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5

Please cancel my order number 30357****..address on that order is not updated, I already booked another order with my...

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5

In fact, I am a columbia loyal fan, and bought 4 pcs fleece jackets for my family. Last month, I found a new brand, its...

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Lazada Philippines and Amazon Most Critical Reviews

Lowest rated reviews
1

I have been trying to be patient with lazada for 3 weeks now. I ordered a set of health product. My order was 3 bottle...

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1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

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1

i am a very patient person..
kumbaga e kaya ko magintay ng matagal..

its was my first time trying this online thingy..s...

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1

Yesterday I sent back a bunch of stuff I needed to return to AMAZON oh wait that was in Monday9/15/2015 we'll...

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Lazada Philippines and Amazon Latest Reviews

Recent published reviews
1

Lazada sets a certain date of delivery and never follows through! Always delayed and worse is you call customer service...

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No votes

why my amajon pay mony balance not transfer to any account ?

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1

JUST DON'T DO IT!!
Instead of discounts why don't they weed out all the scammers peddling goods through their site and th...

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No votes

I have to get Amazon courier service facility. What can I do for that?

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Lazada Philippines and Amazon Products and Services

Most reviewed product and services
  • Lazada Philippines Shipping Service (1580 reviews)
  • Lazada Philippines Courier Delivery Service (157 reviews)
  • Lazada Philippines Claim (73 reviews)
  • Amazon Shipping Service (541 reviews)
  • Amazon Prime Membership (336 reviews)
  • Amazon Delivery Service (254 reviews)