PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amazon and Lazada Philippines as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amazon
Lazada Philippines

Amazon and Lazada Philippines Overview

Total reviews
6905
6443
Company responses
0
0
Issues resolved
56
144

Amazon and Lazada Philippines Consumer Ratings

Rank
41 out of 306 in Auctions and Marketplaces category
69 out of 306 in Auctions and Marketplaces category
Customer service
39 in category
48 in category
Website
36 in category
52 in category
Delivery Service
31 in category
51 in category
Exchange, Refund and Cancellation Policy
25 in category
50 in category

Amazon and Lazada Philippines Rating Details

Customer service
1.7 (2147 reviews)
1.6 (2280 reviews)
Reviewer's quote

I have been complaining to Amazon customer service for MONTHS that our area is being discriminated against because its somewhat rural (literally 1/2 hour from the Albany International Airport NY). We do live on a dirt road and this seems to be the problem. I have taken pictures as proof that our...

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I'm complained this matter to their customer service and always make follow-ups every day but unfortunately the customer service always answer me no feedback from support team or the courier who handling mg case. Its crystal clear that they did not make immediate appropriate action and they are...

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Website
2.6 (1762 reviews)
2.3 (1930 reviews)
Reviewer's quote

But for them to stick this up on their website, top of the page, essentially telling me that as a white man I am second class, is beyond stupid. I have spent thousands with amazon over the years so their little sideshow is going to cost them and I'm sure I'm not the only one who feels this way. I...

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It's been 5 days and I have not yet received any LBC Remittance Code on my E-mail. Link to the form for the request resending the code on the official App/website is temporarily unavailable. Please send the code to maricarftisland@gmail.com reference id:...

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Delivery Service
2.2 (1751 reviews)
1.8 (2169 reviews)
Reviewer's quote

...But I must apologize for giving the delivery service a rating of zero. You see, the questionnaire stated that I received this Sony television on the 23rd of June. Really? Today? Then they want my opionion...

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i have tried to get my refund, cod order, item has been in their warehouse now for over 2 weeks, tracked it there with delivery service. I still do not have my refund in wallet or in any form. ALSO IT WILL COST YOU MORE FOR DELIVERY THAN THE ITEMS COST,NOT RIGHT..

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Exchange, Refund and Cancellation Policy
2.2 (1740 reviews)
1.6 (1980 reviews)
Reviewer's quote

I have one oder upi payment my account amount cut but oder not cnfrm my amount refund..

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...Request for refund take a week or more. They allow sellers to keep rejecting the requested refund. For my case, I did not receive the item (tablet casing for triple camera tablet) that is why I request for a refund...

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Amazon and Lazada Philippines Pros and Cons

Pros
  • I have used amazon many many times
  • Product selection
  • Convenience
  • Cash on delivery
  • Fast delivery
  • Wide array of products
Cons
  • Poor customer service
  • Customer service
  • Unhelpful customer service
  • Poor customer service
  • Give false information
  • Service

Amazon and Lazada Philippines Most Positive Reviews

Top rated reviews
5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

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5

i accidentally click yes im so sorry. I was only checking how to pay somi will buy when i have my money but this time i...

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5

In fact, I am a columbia loyal fan, and bought 4 pcs fleece jackets for my family. Last month, I found a new brand, its...

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5

Please cancel my order number 303574879..address on that order is not updated, I already booked another order with my...

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Amazon and Lazada Philippines Most Critical Reviews

Lowest rated reviews
1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

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1

I have been trying to be patient with lazada for 3 weeks now. I ordered a set of health product. My order was 3 bottle...

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1

Yesterday I sent back a bunch of stuff I needed to return to AMAZON oh wait that was in Monday9/15/2015 we'll...

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1

i am a very patient person..
kumbaga e kaya ko magintay ng matagal..

its was my first time trying this online thingy..s...

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Amazon and Lazada Philippines Latest Reviews

Recent published reviews
No votes

My ordered item (order id 404-5266978-1829913) delivered today. Technician visited but inside the box machine specially...

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No votes

I am waitong for mu cellphone..what causes the delayed..when can i receive my order

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1.9

I have been complaining to Amazon customer service for MONTHS that our area is being discriminated against because its...

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1

order missing i order 2 item of realme 6i and realme xt only realme 6i case i received ang i pay for 2 items..

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Amazon and Lazada Philippines Products and Services

Most reviewed product and services
  • Amazon Shipping Service (464 reviews)
  • Amazon Customer Care (367 reviews)
  • Amazon Account (354 reviews)
  • Lazada Philippines Shipping Service (1501 reviews)
  • Lazada Philippines Customer Care (532 reviews)
  • Lazada Philippines Delivery Service (340 reviews)