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Amazon

E-commerce
  • 24 ISSUES RESOLVED
  • 1688 TOTAL REVIEWS
  • $750K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Turnaround Time
  • Product selection 18
  • Ordering online 9
  • Most of their products 9
  • Ease of checkout 8
  • Ease of purchasing 7

Customers don't like

  • Poor customer service54
  • No manager follow up5
  • Negative feedback not excepted4
  • Delivery hassles4
  • Apathy4
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Lazada Malaysia

E-commerce
  • 20 ISSUES RESOLVED
  • 950 TOTAL REVIEWS
  • $96.7K CLAIMED LOSSES
  • $579 AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Turnaround Time
  • Affordable 10
  • Discounted price 7
  • Choice of products 7
  • Price 6
  • Cash on delivery 6

Customers don't like

  • Customer service23
  • Poor service8
  • Lying to customer about the delivery8
  • First time i feel lazada lie to me7
  • System error6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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