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Amazon

Auctions and Internet Stores
  • 17 ISSUES RESOLVED
  • 1326 TOTAL REVIEWS
  • $720K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Ease of checkout 7
  • Ease of purchasing 7
  • Most of their products 7
  • Ordering online 6

Customers don't like

  • Poor customer service9
  • Customer service5
  • No manager follow up5
  • Apathy4
  • Negative feedback not excepted4
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Lazada Malaysia

Auctions and Internet Stores
  • 7 ISSUES RESOLVED
  • 447 TOTAL REVIEWS
  • $37.6K CLAIMED LOSSES
  • $437 AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Affordable 8
  • Discounted price 5
  • Cash on delivery 4
  • Fast delivery 4
  • Coupons 4

Customers don't like

  • Customer service8
  • System error5
  • First time i feel lazada lie to me4
  • Poor service4
  • Poor feedback to customer3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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