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Amazon

E-commerce
  • 22 ISSUES RESOLVED
  • 1647 TOTAL REVIEWS
  • $740K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS

Not enough votes to show an average rating

Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Most of their products 9
  • Ordering online 8
  • Ease of checkout 8
  • Ease of purchasing 7

Customers don't like

  • Poor customer service54
  • No manager follow up5
  • Negative feedback not excepted4
  • Delivery hassles4
  • Apathy4
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Lazada Indonesia

E-commerce
  • 0 ISSUES RESOLVED
  • 25 TOTAL REVIEWS
  • $330K CLAIMED LOSSES
  • $47.1K AVERAGE LOSS

Not enough votes to show an average rating

Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Fast delivery 1
  • Ease of ordering 1

Customers don't like

  • Customer service3
  • Lies and mischief2
  • Taking money upfront without guaranteed delivery1
  • Repeat complaint are not handled different from first complaint1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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