Amazon vs La Fitness

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Amazon

Auctions and Internet Stores
  • 13 ISSUES RESOLVED
  • 1145 TOTAL REVIEWS
  • $610K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.2
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Product selection 16
  • Ease of checkout 7
  • Most of their products 7
  • Ease of purchasing 6
  • Ordering online 6

Customers don't like

  • Poor customer service22
  • Customer service13
  • Attitude7
  • Deceptive delivery time6
  • No manager follow up6

Products by Amazon

No items

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La Fitness

Fitness Centers
  • 2 ISSUES RESOLVED
  • 1317 TOTAL REVIEWS
  • $320K CLAIMED LOSSES
  • $1K AVERAGE LOSS
2.0
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Location near my house 11
  • Equipment 11
  • Location 11
  • Cleanliness 5
  • Fitness classes 5

Customers don't like

  • Customer service27
  • Deceptive practices16
  • Management not properly trained12
  • Horrible customer service10
  • Rude staff7

Products by La Fitness

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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