PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Kmart and Amazon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Kmart
Amazon

Kmart and Amazon Overview

Total reviews
1068
6794
Company responses
0
0
Issues resolved
9
54

Kmart and Amazon Consumer Ratings

Rank
76 out of 321 in Supermarkets and Malls category
42 out of 306 in Auctions and Marketplaces category
Customer service
No votes
41 in category
Website
No votes
37 in category
Exchange, Refund and Cancellation Policy
No votes
26 in category
Product or Service Quality
No votes
32 in category

Kmart and Amazon Rating Details

Customer service
No votes
1.7 (2114 reviews)
Reviewer's quote

I have contacted Kmart customer service twice about a order I did not receive #904435351 Placed on march 28th original tracking number 391498741609 FDE I originally tracked and it said was coming April 6th 2020 But it turned out to be a tracking number for someone elses order and it was shipped...

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Cant use number provide I need to talk with customer service..

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Website
No votes
2.6 (1739 reviews)
Reviewer's quote

The main reason I used their website was that they had toilet paper listed as available for pickup and several items I was also needed. I placed the order for pickup at 1203am Monday, May,18th for pickup between 12pm and 1 pm that same day. During checkout there were no red flags about any item...

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...Im still waiting for my REFUNDS for over 7 business days! Your service is PATHETIC!!! Gift cards refunds are supposed to be IMMEDIATE as stated on your website. Amazon has been withholding my refunds. Ive been calling for days and have been lied to and given empty promises by over 4 Amazon...

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Exchange, Refund and Cancellation Policy
No votes
2.2 (1716 reviews)
Reviewer's quote

...I am going to receive a full refund, since I never received my order..

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...it is not refund still now. so I am very worried..

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Product or Service Quality
No votes
2.3 (1640 reviews)
Reviewer's quote

...basically its 99 - 50in points(which I used but was given more HORRIBLE CUSTOMER SERVICE) So shipping is $69. 99 but I figure i'm only paying $49 so why not. Well of course now Sears doesn't HONOR sears plus anymore online so now I'm out $118...

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Amazon customer Care 8597962292 Mera product order nahi deliver it to the gym today and for the first time in touch with you and e r the police report and the update and for the record I have to get the update and..

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Kmart and Amazon Pros and Cons

Pros
  • Price
  • Sales staff
  • Good location
  • I have used amazon many many times
  • Product selection
  • Convenience
Cons
  • Customer service
  • Worst customer service
  • Worst customer service for m
  • Poor customer service
  • Customer service
  • Unhelpful customer service

Kmart and Amazon Most Positive Reviews

Top rated reviews
5

At KMart Camarillo Store #7165 on 16Sep2014 Cheryl took the time to look for the item I wanted to find. We rambled throu...

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5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

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5

I love Kmart! im only pissed off reading the reviews on here. they have great prices, great staff that is like family,...

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5

In fact, I am a columbia loyal fan, and bought 4 pcs fleece jackets for my family. Last month, I found a new brand, its...

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Kmart and Amazon Most Critical Reviews

Lowest rated reviews
1

I returned something on the 29 of last month. I was told my money would be returned to my debit card automatily but that...

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1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

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1


I bought a cast net two weeks ago , it was about 35 dollars, (never used it), I decided I wanted a 7ft cast net instead...

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1

Yesterday I sent back a bunch of stuff I needed to return to AMAZON oh wait that was in Monday9/15/2015 we'll...

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Kmart and Amazon Latest Reviews

Recent published reviews
No votes

Number no longer in service

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No votes

My product return why wrong direction see

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No votes

I purchased a pair of sneakers at Kmart in Ponce Puerto Rico The shoes were the wrong size and the management would not...

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No votes

I have purchased Samsung 275 Refrigerator with Exchange and 6Month of EMI from HDFC debit card.
Which is clearly mentione...

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Kmart and Amazon Products and Services

Most reviewed product and services
  • Kmart Manager (130 reviews)
  • Kmart Customer Care (86 reviews)
  • Kmart Cashier (77 reviews)
  • Amazon Shipping Service (464 reviews)
  • Amazon Customer Care (364 reviews)
  • Amazon Account (351 reviews)