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Kmart

2.0
?

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  • 9 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1001 TOTAL REVIEWS
Rank
59 out of 572
in Supermarkets and Malls category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    61
  • SUCCESSFUL
    92%
  • AVG CALL DURATION
    03:50
  • ISSUES RESOLVED
    22%
Top Products and Services
2.7
125 reviews
2.2
79 reviews
2.1
76 reviews

Amazon

2.2
?

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  • 27 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2075 TOTAL REVIEWS
Rank
42 out of 433
in Auctions and Marketplaces category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    85
  • SUCCESSFUL
    89%
  • AVG CALL DURATION
    05:20
  • ISSUES RESOLVED
    26%
Top Products and Services
2.9
198 reviews
2.4
197 reviews
2.5
183 reviews

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Anonymous
#1413304

Amazon is Goliath and KMart is David.

Amazon is currently doing nothing to stop merchants from inflating prices then marking them down.

I have reported them to the FTC after trying several times to get them to address this (and providing several examples.)

Kmart is struggling but has begun to turn things around. Their FREECASH you can spend towards purchases on many items including clearance items has got me shopping there more.

They have a free shipping program like Amazon at a very good price (under $40.) They need to work on shipping items faster (It is usually 2-3 days before an item is shipped.) Frankly, I would like to see Target buy KMART and extend KMART's features to Target. Combine the two together and I would no longer be an Amazon Prime member.

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