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Amazon

2.2
?

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  • 27 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1905 TOTAL REVIEWS
Rank
28 out of 336
in Auctions and Marketplaces category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    42
  • SUCCESSFUL
    90%
  • AVG CALL DURATION
    04:33
  • ISSUES RESOLVED
    44%
Top Products and Services
2.4
187 reviews
2.8
172 reviews
2.5
165 reviews

Kmart

2.1
?

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  • 9 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 989 TOTAL REVIEWS
Rank
54 out of 459
in Supermarkets and Malls category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    53
  • SUCCESSFUL
    96%
  • AVG CALL DURATION
    03:42
  • ISSUES RESOLVED
    14%
Top Products and Services
2.7
125 reviews
2.2
76 reviews
2.1
76 reviews

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Anonymous
#1413304

Amazon is Goliath and KMart is David.

Amazon is currently doing nothing to stop merchants from inflating prices then marking them down.

I have reported them to the FTC after trying several times to get them to address this (and providing several examples.)

Kmart is struggling but has begun to turn things around. Their FREECASH you can spend towards purchases on many items including clearance items has got me shopping there more.

They have a free shipping program like Amazon at a very good price (under $40.) They need to work on shipping items faster (It is usually 2-3 days before an item is shipped.) Frankly, I would like to see Target buy KMART and extend KMART's features to Target. Combine the two together and I would no longer be an Amazon Prime member.

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