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Amazon

Auctions and Internet Stores
  • 16 ISSUES RESOLVED
  • 1290 TOTAL REVIEWS
  • $710K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Ease of checkout 7
  • Ease of purchasing 7
  • Most of their products 7
  • Ordering online 6

Customers don't like

  • Poor customer service9
  • Customer service5
  • No manager follow up5
  • Apathy4
  • Poor shipping3
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Joy Systems

Computers
Has verified representatives
  • 1 ISSUES RESOLVED
  • 77 TOTAL REVIEWS
  • $8.2K CLAIMED LOSSES
  • $292 AVERAGE LOSS
2.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Absense of bloatware 2
  • Customer service 2
  • Fair price 2
  • Great product 2
  • Running away fast from company 2

Customers don't like

  • Mismatch of os and memory requirements1
  • Neither product worked1
  • Product delivered was not as advertised1
  • Recieving a bad computer out of the box1
  • Two computers faulty out of the box on day one1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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