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Joann Fabric

Shopping
  • 6 ISSUES RESOLVED
  • 672 TOTAL REVIEWS
  • $23.4K CLAIMED LOSSES
  • $204 AVERAGE LOSS
2.2
Customer service
Discounts and Special Offers
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Wide variety of prints 10
  • Products 6
  • Friendly staff 5
  • Store 3
  • Advertised prices 2

Customers don't like

  • Poor customer service30
  • False advertising15
  • Bad manager attitude13
  • Order being cancelled7
  • False advertising of coupons4
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Amazon

Auctions and Internet Stores
  • 21 ISSUES RESOLVED
  • 1575 TOTAL REVIEWS
  • $730K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Discounts and Special Offers
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Product selection 18
  • Most of their products 9
  • Ordering online 8
  • Ease of checkout 8
  • Ease of purchasing 7

Customers don't like

  • Poor customer service54
  • No manager follow up5
  • Negative feedback not excepted4
  • Delivery hassles4
  • Apathy4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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