PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Joann Fabric and Amazon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Joann Fabric
Amazon

Joann Fabric and Amazon Overview

Total reviews
967
2505
Company responses
0
0
Issues resolved
9
37

Amazon was first mentioned on PissedConsumer on Nov 15, 2007 and since then this brand received 2505 reviews. It is 1538 reviews more than Joann Fabric received since Feb 21, 2008. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Joann Fabric customer support team and Amazon customer service.

Joann Fabric and Amazon Consumer Ratings

Rank
10 out of 186 in Craft Supplies and Tools category
34 out of 430 in Auctions and Marketplaces category
Discounts and Special Offers
6 in category
No votes
Product or Service Quality
6 in category
No votes
Price Affordability
8 in category
No votes

Joann Fabric and Amazon Rating Details

Discounts and Special Offers
2.6 (333 reviews)
No votes
Reviewer's quote

...Then I had to get the app on my phone for them to give me any discounts. Today when I went in the girl in the Fresno store on Blackstone and 41 was so unhelpful I couldn’t believe it. DON’T EVER GO THERE...

PissedConsumer1563641

I found out a sibling wanted a special gift for Christmas 2019 and instead of going out to get the gift on the 22nd, I believed AMAZON'S GUARANTEED DELIVERY BY CHRISTMAS. I did not receive my package Christmas, in fact, I still have not received the package. AMAZON'S resolution to this problem was...

PissedConsumer1744777
Product or Service Quality
2.3 (317 reviews)
No votes
Reviewer's quote

...I would rather spend the 45 minutes and drive across town to pick up for another Joanns who actually takes care of the online service customers..

PissedConsumer1740252

...I dont understand why Amazon is doing this & having ZERO customer service. But 2 year old (who is the youngest of three kids) didnt have a main gift on Christmas morning. Amazon customer Alexis G..

Alexis G
Price Affordability
2.6 (315 reviews)
No votes
Reviewer's quote

...HAD TO PAY REGULAR PRICE FOR A PIECE OF REMENANT THAT WAS 50% AND ANOTHER 25% ON TOP OF THAT. I WILL BE LOOKING FOR ANOTHER FABRIC STORE THAT TREATS THEIR CUSTOMERS RIGHT!..

Meridee

...99 all the sellers had it for about the same price. After I bought it, the delivery time was in months. I really didn't think anything about it, but then I noticed that I didn't change the address, but it was just next door...

Elliot

Joann Fabric and Amazon Pros and Cons

Pros
  • Wide variety of prints
  • Friendly staff
  • Products
  • Product selection
  • Ease of checkout
  • Ordering online
Cons
  • Poor customer service
  • False advertising
  • Bad manager attitude
  • Poor customer service
  • Customer service
  • No manager follow up

Joann Fabric and Amazon Most Positive Reviews

Top rated reviews
5

I just left a very unpleasant shopping experience at Joanne's. The person cutting the fabric was not interested in...

5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

Joann Fabric and Amazon Most Critical Reviews

Lowest rated reviews
1

Joann Fabrics is one of those businesses that stays in business in spite of having the MOST horrible customer service on...

1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

Joann Fabric and Amazon Latest Reviews

Recent published reviews

Shopping in Joann fabric S Mall Dr BR, Louisiana on 1/15/2020 a manager not 15 foot from door to store began screaming...

Read all 967 reviews
3.6

Two days now, straight in a row, I have not received my packages, due to incompetent Amazon drivers. I have explicit...

Read all 2505 reviews

Joann Fabric and Amazon Products and Services

Most reviewed product and services
  • Joann Fabric Customer Care (189 reviews)
  • Joann Fabric Manager (79 reviews)
  • Joann Fabric Coupon (70 reviews)
  • Amazon Shipping Service (254 reviews)
  • Amazon Customer Care (226 reviews)
  • Amazon Account (225 reviews)