PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amazon and JJsHouse as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amazon
JJsHouse

Amazon and JJsHouse Overview

Total reviews
2397
868
Company responses
0
0
Issues resolved
34
6

Amazon was first mentioned on PissedConsumer on Nov 15, 2007 and since then this brand received 2397 reviews. It is 1529 reviews more than JJsHouse received since Sep 1, 2011. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Amazon customer support team and JJsHouse customer service.

Amazon and JJsHouse Consumer Ratings

Rank
42 out of 475 in Auctions and Marketplaces category
11 out of 138 in Weddings category
Customer service
44 in category
9 in category
Website
36 in category
11 in category
Delivery Service
33 in category
7 in category

Amazon and JJsHouse Rating Details

Customer service
1.7 (1008 reviews)
1.3 (351 reviews)
Reviewer's quote

...I asked how long the trader had to reply and was told customer service staff do not know about such things. I asked what information the trader had been asked to supply. I was told that customer service staff do not know about such things...

Alise

Unable to get in touch with customer service for the past few days since receiving my order. Not happy!!!..

Tara M
Website
2.8 (845 reviews)
2.1 (294 reviews)
Reviewer's quote

...We have removed the listing of their products from our website so that customers don't have the same experience again. 11:22 PM PDT Tommy Chan: i just cant accept this..

Tommy C

100% the worst website I have ever shopped from! Appalling. I’m not sure if the company just does this so that the customer gives up/gets fed up trying to process a return so that they don’t ultimately return the product. Also, their phone number rings to Hong Kong - so it’s a call to a country...

Lisa a
Delivery Service
2.1 (819 reviews)
2 (288 reviews)
Reviewer's quote

...The only difference was the CONTRACTED delivery service..

PissedConsumer1730821

The dress I received doesn't fit right and the zipper is very sticky. The quality of the dress isn't as good as the pictures showed. I have never ordered a dress online before so I made sure I could return it. I received it on August 20th and I contacted them on August 27th to request to return it....

Wendy B

Amazon and JJsHouse Pros and Cons

Pros
  • Product selection
  • Ease of checkout
  • Most of their products
  • Prices
  • Fast delivery
  • Original designs
Cons
  • Poor customer service
  • Customer service
  • No manager follow up
  • Horrible customer service
  • Return policy
  • Return policy and customer service

Amazon and JJsHouse Most Positive Reviews

Top rated reviews
5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

5

The dress I saw and fell in love with was a gorgeous dress on jjs site. When I received the dress it did not look...

Amazon and JJsHouse Most Critical Reviews

Lowest rated reviews
1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

1

Well those you who think you want JJ's House to make a dress for you...THINK again. They say it is "Made to order", NO...

Amazon and JJsHouse Latest Reviews

Recent published reviews

I have an echo dot, 2 fire sticks and after almost 2 years, none of them work. The echo dot stopped working after a...

Read all 2397 reviews

hello do you sheep to Canada

Read all 868 reviews

Amazon and JJsHouse Products and Services

Most reviewed product and services
  • Amazon Shipping Service (243 reviews)
  • Amazon Account (217 reviews)
  • Amazon Customer Care (215 reviews)
  • Jjshouse Dress (381 reviews)
  • Jjshouse Shipping Service (98 reviews)
  • Jjshouse Wedding Dress (58 reviews)