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Amazon

Auctions and Internet Stores
  • 15 ISSUES RESOLVED
  • 1271 TOTAL REVIEWS
  • $630K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Ease of checkout 7
  • Ease of purchasing 7
  • Most of their products 7
  • Ordering online 6

Customers don't like

  • Poor customer service8
  • Customer service5
  • No manager follow up5
  • Apathy4
  • Poor shipping3
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Jjshouse

Footwear and Clothing
  • 3 ISSUES RESOLVED
  • 439 TOTAL REVIEWS
  • $69.9K CLAIMED LOSSES
  • $370 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Fast delivery 5
  • Love the styles 3
  • Online shopping 3
  • Original designs 3
  • Prices 3

Customers don't like

  • Return policy and customer service10
  • Return policy9
  • Refund policy8
  • Will never order from them again refund policy is non existent6
  • Hidden fees5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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