PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amazon and JJsHouse as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amazon
JJsHouse

Amazon and JJsHouse Overview

Total reviews 7479 1135
Company responses 0 0
Issues resolved 66 6

Amazon and JJsHouse Consumer Ratings

Rank
44 out of 318 in Auctions and Marketplaces category
14 out of 99 in Weddings category
Customer service
43 in category
8 in category
Delivery Service
35 in category
7 in category
Website
39 in category
14 in category
Product or Service Quality
32 in category
10 in category

Amazon and JJsHouse Rating Details

Customer service
1.7 (2393 reviews)
1.3 (422 reviews)
Reviewer's quote

...We contacted customer service, who immediately sent out another one that works perfectly. Unfortunately, the address for the gift, review@airchoice. com, is not working..

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No answerHave live person customer service. Improve your return policy..

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Delivery Service
2.2 (1970 reviews)
2 (345 reviews)
Reviewer's quote

...itself by meeting its scheduled dates and that is not being met, even taking for granted the benefit of the time required by the pandemic situation, the delivery service is not met. This causing loss of my time in the subscription and losing the confidence and security of receiving what is ordered. My request is that my...

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...they state in their email "SHIPPING METHOD: Please DO NOT use expedited delivery service like UPS, DHL or FedEx , etc. to return the parcels in case that the parcels will be at a high risk of being charged for import duty fee. Returning via local postal service is highly recommended...

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Website
2.6 (1948 reviews)
2.1 (354 reviews)
Reviewer's quote

I returned it and after two weeks I had not received my refund, I contacted Amazon, and they refused to return my money, they gave me credit on the website, I tried to buy a Visa gift card with "credit" and they don't let you use it. I want my money back, I am being coerced into consuming products...

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The description on website is as follows: Elegant Round Dried Flower Bridal Bouquets - When I contacted by way of chat: Elegant Round Dried Flower Bridal Bouquets - This is what the description states in the title Sure. So I would get a full refund and not have to pay for the return shipping. Is...

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Product or Service Quality
2.4 (1867 reviews)
1.6 (365 reviews)
Reviewer's quote

Amazon service is pathetic and really is a joke!..

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...I tried calling the customer service line and it went straight to voicemail..

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Amazon and JJsHouse Pros and Cons

Pros
  • I really love amazon and this time i was truly disappointed
  • I have used amazon many many times
  • Product selection
  • Prices
  • Items look nice in the pictures
  • To be determined
Cons
  • Poor customer service
  • Unhelpful customer service
  • No manager follow up
  • Horrible customer service
  • Refund policy
  • Return policy and customer service

Amazon and JJsHouse Most Positive Reviews

Top rated reviews
5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

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5

The dress I saw and fell in love with was a gorgeous dress on jjs site. When I received the dress it did not look...

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5

In fact, I am a columbia loyal fan, and bought 4 pcs fleece jackets for my family. Last month, I found a new brand, its...

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5

Their products are small, cut small, material stiff, uncomfortable and when you start the process of returning they...

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Amazon and JJsHouse Most Critical Reviews

Lowest rated reviews
1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

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1

Well those you who think you want JJ's House to make a dress for you...THINK again. They say it is "Made to order", NO...

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1

Yesterday I sent back a bunch of stuff I needed to return to AMAZON oh wait that was in Monday9/15/2015 we'll...

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1

I ordered a mother's of the bride/groom dress from JJs House one size larger than I normally wear and it came back 2...

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Amazon and JJsHouse Latest Reviews

Recent published reviews
No votes

I signed up for the 30 day trial for prime.
Because of covid. I did not get to celebrate my daughters birthday with her.
I...

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No votes

I need to cancel this order, don't ship it...I need my refund back, ASAP..Thank You

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No votes

Yet I have not received my refund yet but here it shows that the refund was given to me..

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No votes

I need to cancel this item #6753252791, I'm Ternile Carter

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Amazon and JJsHouse Products and Services

Most reviewed product and services
  • Amazon Shipping Service (531 reviews)
  • Amazon Customer Care (430 reviews)
  • Amazon Account (373 reviews)
  • Jjshouse Dress (401 reviews)
  • Jjshouse Shipping Service (131 reviews)
  • Jjshouse Customer Care (66 reviews)