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Amazon

Auctions and Internet Stores
  • 14 ISSUES RESOLVED
  • 1229 TOTAL REVIEWS
  • $620K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Product selection 18
  • Ease of checkout 7
  • Most of their products 7
  • Ease of purchasing 6
  • Ordering online 6

Customers don't like

  • Poor customer service22
  • Customer service15
  • Attitude7
  • Deceptive delivery time6
  • No manager follow up6
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Jjshouse

Footwear and Clothing
  • 2 ISSUES RESOLVED
  • 402 TOTAL REVIEWS
  • $66.3K CLAIMED LOSSES
  • $383 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Fast delivery 5
  • Love the styles 3
  • Online shopping 3
  • Original designs 3
  • Prices 3

Customers don't like

  • Refund policy15
  • Return policy and customer service14
  • Return policy12
  • Custom sizing not custom11
  • Hidden fees9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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