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Amazon

Auctions and Internet Stores
  • 15 ISSUES RESOLVED
  • 1271 TOTAL REVIEWS
  • $630K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Product selection 18
  • Ease of checkout 7
  • Ease of purchasing 7
  • Most of their products 7
  • Ordering online 6

Customers don't like

  • Poor customer service8
  • Customer service5
  • No manager follow up5
  • Apathy4
  • Poor shipping3
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Intoxalock

Equipment
Has verified representatives
  • 40 ISSUES RESOLVED
  • 506 COMPANY RESPONSES
  • 566 TOTAL REVIEWS
3.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Ease with setting up the account 7
  • Some customer service 6
  • Original rep that sold me on the company 5
  • Someone answers the phone 5
  • Setting up account 3

Customers don't like

  • Long contract7
  • Customer service7
  • Battery drain possibility6
  • Long hold times6
  • Poor customer service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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