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Amazon

Auctions and Internet Stores
  • 21 ISSUES RESOLVED
  • 1572 TOTAL REVIEWS
  • $730K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Product selection 18
  • Most of their products 9
  • Ordering online 8
  • Ease of checkout 8
  • Ease of purchasing 7

Customers don't like

  • Poor customer service54
  • No manager follow up5
  • Negative feedback not excepted4
  • Delivery hassles4
  • Apathy4
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Intoxalock

Equipment
  • 43 ISSUES RESOLVED
  • 674 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $806 AVERAGE LOSS
3.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Ease with setting up the account 8
  • Some customer service 6
  • Someone answers the phone 5
  • Original rep that sold me on the company 5
  • Setting up account 3

Customers don't like

  • Customer service34
  • Long contract7
  • Long hold times6
  • Battery drain possibility6
  • Do not own up to their mistakes5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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