PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amazon and Indoo as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amazon
Indoo

Amazon and Indoo Overview

Total reviews
2387
77
Company responses
0
0
Issues resolved
34
2

Amazon was first mentioned on PissedConsumer on Nov 15, 2007 and since then this brand received 2387 reviews. It is 2310 reviews more than Indoo received since Dec 12, 2007. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Indoo customer support team than with Amazon customer service.

Amazon and Indoo Consumer Ratings

Rank
42 out of 471 in Auctions and Marketplaces category
180 out of 623 in Periodicals & Publishing category
Customer service
45 in category
145 in category
Website
38 in category
144 in category
Product or Service Quality
36 in category
132 in category

Amazon and Indoo Rating Details

Customer service
1.7 (1004 reviews)
1 (20 reviews)
Reviewer's quote

They delivered a open box fan and when I called customer service A) I get someone in Asia who has no bloody clue. B) redirected to USA customer service who offers me $10 credit after spending $10000 of dollars on Mr. Bezo and rude!!!..

PissedConsumer1726167

Seller knew a new edition of this book was coming out w/in months of my order and offloaded this edition; then, when I discovered that it didn't work for several parts of the newer software and attempted to return it and pre-order the new edition the seller would not take the return nor refund my...

PissedConsumer1658167
Website
2.8 (843 reviews)
1.3 (13 reviews)
Reviewer's quote

...We have removed the listing of their products from our website so that customers don't have the same experience again. 11:22 PM PDT Tommy Chan: i just cant accept this..

Tommy C

...For the first one, I used a form from their website. For the second, I used the email address for questions about orders provided on their website, namely order@indoo. com...

Felicia W
Product or Service Quality
2.4 (792 reviews)
1.1 (16 reviews)
Reviewer's quote

...Amazon agreed to replace the product and assured me that I would not have to be home for it to be picked up. UPS refuses to pick up unattended packages and said I must be at home for UPS from 7am-9pm or pay $11. 00 to schedule a pick up...

Catelyn

...Customer service continues to send me the same excuse that it was shipped but refuses to provide me tracking. I had to go dispute it with my credit card. Further more the company they sold it through, Barnes and Nobles, refuses to do anything about it because they claimed they shipped it...

PissedConsumer1126464

Amazon and Indoo Pros and Cons

Pros
  • Product selection
  • Ease of checkout
  • Most of their products
  • Fair price
  • Book price
Cons
  • Poor customer service
  • Customer service
  • No manager follow up
  • Delivery
  • Slow or no response
  • Shipping

Amazon and Indoo Most Positive Reviews

Top rated reviews
5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

No votes

Amazon and Indoo Most Critical Reviews

Lowest rated reviews
1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

1

i ordered a cook book around two weeks ago and was suppose to get it on 3/13 and still nothing, i tried to track it and...

Amazon and Indoo Latest Reviews

Recent published reviews

Directions said to scrape off tape covering the code # to redeem it...the whole thing came off and was illegible....I lo...

Read all 2387 reviews
1

Impossible to communicate with Indoo... I payed, but they don't send me the package tracking number although my claims...

Read all 77 reviews

Amazon and Indoo Products and Services

Most reviewed product and services
  • Amazon Shipping Service (241 reviews)
  • Amazon Account (217 reviews)
  • Amazon Customer Care (214 reviews)
  • Indoo Shipping Service (13 reviews)
  • Indoo Coupon (1 review)