PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amazon and Indoo as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amazon
Indoo

Amazon and Indoo Overview

Total reviews 7523 75
Company responses 0 0
Issues resolved 66 2

Amazon and Indoo Consumer Ratings

Rank
44 out of 318 in Auctions and Marketplaces category
221 out of 490 in Periodicals & Publishing category
Customer service
43 in category
168 in category
Website
39 in category
164 in category
Product or Service Quality
32 in category
155 in category
Diversity of Products or Services
41 in category
176 in category

Amazon and Indoo Rating Details

Customer service
1.7 (2405 reviews)
1 (18 reviews)
Reviewer's quote

The fifth time I called their international customer service number, and was on hold for 2 hours and 7 minutes before I ran out of money on my cell phone account. And they are supposed to be the best? What a joke. Now they interrupt my internet with pop-ups that defy my adblocker, and I can't login...

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...I have not received anything from indoo, and when I contact customer service they say that the book ordered was returned to them because of an insufficient mailing address..

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Website
2.6 (1954 reviews)
1.3 (13 reviews)
Reviewer's quote

I returned it and after two weeks I had not received my refund, I contacted Amazon, and they refused to return my money, they gave me credit on the website, I tried to buy a Visa gift card with "credit" and they don't let you use it. I want my money back, I am being coerced into consuming products...

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...For the first one, I used a form from their website. For the second, I used the email address for questions about orders provided on their website, namely order@indoo. com...

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Product or Service Quality
2.4 (1875 reviews)
1.1 (16 reviews)
Reviewer's quote

I just finished talking with a costume service rep..

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In all my life, I have never seen such incompetent customer service. I ordered a book from Barnes & Noble (NOT these idiots) nd I got referred to them. Apparently, they were my "marketplace supplier"...

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Diversity of Products or Services
2.9 (1799 reviews)
1.2 (12 reviews)
Reviewer's quote

I have had 9 orders that Amazon said were delivered, never show up, never got the products. On Amazon's site, the only options available assume you have received the product and want to return it for a refund. As far as I can tell, there is no customer phone number to talk to someone unlike most...

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I placed an order through textbooks.com whose website said standard shipping is 2-7 business days. When I checked out, standard shipping was the only option available, and it said 6-10 business days because I was ordering from one of their vendors (Indoo). So it has been 12 days since I was told...

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Amazon and Indoo Pros and Cons

Pros
  • I really love amazon and this time i was truly disappointed
  • I have used amazon many many times
  • Product selection
  • Fair price
  • Book price
Cons
  • Poor customer service
  • Unhelpful customer service
  • No manager follow up
  • Delivery
  • Slow or no response
  • Shipping

Amazon and Indoo Most Positive Reviews

Top rated reviews
5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

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No votes
5

In fact, I am a columbia loyal fan, and bought 4 pcs fleece jackets for my family. Last month, I found a new brand, its...

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No votes

Amazon and Indoo Most Critical Reviews

Lowest rated reviews
1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

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1

i ordered a cook book around two weeks ago and was suppose to get it on 3/13 and still nothing, i tried to track it and...

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1

Yesterday I sent back a bunch of stuff I needed to return to AMAZON oh wait that was in Monday9/15/2015 we'll...

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1

Absolutely the worst online shopping experience I've ever had. They sent me the wrong books and then refused to...

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Amazon and Indoo Latest Reviews

Recent published reviews
No votes

Facing some problem please call me customer care

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1

A new probleme: an answer machine telling me "leave the message", It's impossible to communicate with indoo... I sent...

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3.6

Amazon Procter cansall
Cash Refund Ayilla problem mansilailaa what is Reason

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1

Seller knew a new edition of this book was coming out w/in months of my order and offloaded this edition; then, when I...

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Amazon and Indoo Products and Services

Most reviewed product and services
  • Amazon Shipping Service (531 reviews)
  • Amazon Customer Care (432 reviews)
  • Amazon Account (374 reviews)
  • Indoo Shipping Service (13 reviews)
  • Indoo Coupon (1 review)