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Amazon

Auctions and Internet Stores
  • 21 ISSUES RESOLVED
  • 1574 TOTAL REVIEWS
  • $730K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Turnaround Time
  • Product selection 18
  • Most of their products 9
  • Ordering online 8
  • Ease of checkout 8
  • Ease of purchasing 7

Customers don't like

  • Poor customer service54
  • No manager follow up5
  • Negative feedback not excepted4
  • Delivery hassles4
  • Apathy4
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Iherb

Drug Stores and Drugs
  • 0 ISSUES RESOLVED
  • 171 TOTAL REVIEWS
  • $15K CLAIMED LOSSES
  • $231 AVERAGE LOSS
2.0
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Turnaround Time
  • Good selection 6
  • Quick delivery 3
  • Low prices 3
  • Quick response 2
  • Free shipping over 40 dollars 2

Customers don't like

  • Never got product i did want3
  • Customer service dismissive3
  • Total frustration2
  • Took money not receiving order2
  • Shipping2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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