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Amazon

E-commerce
  • 26 ISSUES RESOLVED
  • 1717 TOTAL REVIEWS
  • $750K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Turnaround Time
  • Product selection 18
  • Ordering online 9
  • Most of their products 9
  • Ease of checkout 8
  • Ease of purchasing 7

Customers don't like

  • Poor customer service54
  • No manager follow up5
  • Apathy5
  • Negative feedback not excepted4
  • Delivery hassles4
Delete
  • 2 ISSUES RESOLVED
  • 26 TOTAL REVIEWS
  • $232 CLAIMED LOSSES
  • $46 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Turnaround Time
  • Nohing 2
  • Fast order 1

Customers don't like

  • Orders have not been received2
  • Refusal of response1
  • Product not received1
  • Lack of communication1
  • Have not received my item1

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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