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Hulu

Telecommunications
  • 2 ISSUES RESOLVED
  • 1543 TOTAL REVIEWS
  • $1001.1M CLAIMED LOSSES
  • $6.9M AVERAGE LOSS
1.9
Website
Customer service
Diversity of Products or Services
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Shows 12
  • Old hulu 11
  • Price 7
  • Television series content 5
  • Old format 5

Customers don't like

  • Poor quality service7
  • New ui5
  • Bad customer service5
  • Intrusive ads4
  • Interface is moronic4
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Amazon

Auctions and Internet Stores
  • 21 ISSUES RESOLVED
  • 1572 TOTAL REVIEWS
  • $730K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Website
Customer service
Diversity of Products or Services
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Product selection 18
  • Most of their products 9
  • Ordering online 8
  • Ease of checkout 8
  • Ease of purchasing 7

Customers don't like

  • Poor customer service54
  • No manager follow up5
  • Negative feedback not excepted4
  • Delivery hassles4
  • Apathy4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
#1402504

To some extent, it's apples and oranges.

Hulu provides current TV shows the day after they air - for $7.99 a month. You can get those same shows using apps from the networks - got FREE.

Amazon provides past seasons, but their real strength is movies and their own shoes like Transparent.