PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amazon and Hulu as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amazon
Hulu

Amazon and Hulu Overview

Total reviews
2374
1973
Company responses
0
0
Issues resolved
34
4

Amazon was first mentioned on PissedConsumer on Nov 15, 2007 and since then this brand received 2374 reviews. It is 401 reviews more than Hulu received since Jan 26, 2012. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Amazon customer support team than with Hulu customer service.

Amazon and Hulu Consumer Ratings

Rank
42 out of 469 in Auctions and Marketplaces category
137 out of 1946 in Telecommunications category
Customer service
46 in category
96 in category
Website
38 in category
187 in category
Exchange, Refund and Cancellation Policy
21 in category
56 in category

Amazon and Hulu Rating Details

Customer service
1.7 (1001 reviews)
1.8 (831 reviews)
Reviewer's quote

...Never needed customer service. though. Purchased 5 holiday gifts for a charity to be direct shipped...

Susan

Customer service was amazing and I enjoyed speaking with him..

Gisell
Website
2.8 (841 reviews)
1.9 (893 reviews)
Reviewer's quote

...We have removed the listing of their products from our website so that customers don't have the same experience again. 11:22 PM PDT Tommy Chan: i just cant accept this..

Tommy C

...Have such a horrible website. Go to change password at support. hulu and it redirects you to their home site...

John S
Exchange, Refund and Cancellation Policy
2.3 (836 reviews)
2.2 (717 reviews)
Reviewer's quote

What was told to me by a supervisor, that the item that I ordered would come in a amazon box not the box of the item itself, and that there is no option to choose how I want the item to be packaged. Which was a LIE!! What was supposed to be a surprise Christmas gift is no longer! a

Carolyn T

Called in after booting up the internet found out Ruku needed restarted everything is going great now thanks

Jermiyah

Amazon and Hulu Pros and Cons

Pros
  • Product selection
  • Ease of checkout
  • Ordering online
  • Shows
  • Old hulu
  • Price
Cons
  • Poor customer service
  • Customer service
  • No manager follow up
  • Poor quality service
  • New ui
  • Bad customer service

Amazon and Hulu Most Positive Reviews

Top rated reviews
5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

5

I have used hulu for several years on and off. I cancel when they don't provide past seasons of shows. The past month...

Amazon and Hulu Most Critical Reviews

Lowest rated reviews
1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

1

When Hulu first started out offering the Plus subscriptions there was still a vast majority of content available even fo...

Amazon and Hulu Latest Reviews

Recent published reviews

I have ordered 2 bottles of MADHIVALA Liniment to be shipped to Coimbatore India address instead of one delivery...

Read all 2374 reviews

Why am i watching the news on ABC verses the Pac 12 championship?

Read all 1973 reviews

Amazon and Hulu Products and Services

Most reviewed product and services
  • Amazon Shipping Service (237 reviews)
  • Amazon Account (217 reviews)
  • Amazon Customer Care (213 reviews)
  • Hulu Streaming Service (649 reviews)
  • Hulu Watchlist (216 reviews)
  • Hulu Commercial (103 reviews)