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Amazon

Auctions and Internet Stores
  • 14 ISSUES RESOLVED
  • 1232 TOTAL REVIEWS
  • $620K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Product selection 18
  • Ease of checkout 7
  • Most of their products 7
  • Ease of purchasing 6
  • Ordering online 6

Customers don't like

  • Poor customer service22
  • Customer service15
  • Attitude7
  • Deceptive delivery time6
  • No manager follow up6
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Hulu

Entertainment
  • 0 ISSUES RESOLVED
  • 741 TOTAL REVIEWS
  • $1000.1M CLAIMED LOSSES
  • $11.1M AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Shows 11
  • Old hulu 9
  • Price 6
  • Television series content 5
  • Old content 4

Customers don't like

  • Poor quality service14
  • Intrusive ads13
  • Always buffing forcing shutdown10
  • Watchlist9
  • Ads with paid subscription8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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