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Amazon

Auctions and Internet Stores
  • 19 ISSUES RESOLVED
  • 1452 TOTAL REVIEWS
  • $720K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Most of their products 9
  • Ease of checkout 8
  • Ordering online 7
  • Ease of purchasing 7

Customers don't like

  • Poor customer service15
  • No manager follow up5
  • Negative feedback not excepted4
  • Apathy4
  • Poor shipping3
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Hulu

Telecommunications
  • 2 ISSUES RESOLVED
  • 1474 TOTAL REVIEWS
  • $1001.1M CLAIMED LOSSES
  • $7.4M AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Shows 12
  • Old hulu 11
  • Price 7
  • Television series content 5
  • Old format 5

Customers don't like

  • Poor quality service7
  • New ui5
  • Intrusive ads4
  • Ads with paid subscription4
  • Ads and so much more4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
#1402504

To some extent, it's apples and oranges.

Hulu provides current TV shows the day after they air - for $7.99 a month. You can get those same shows using apps from the networks - got FREE.

Amazon provides past seasons, but their real strength is movies and their own shoes like Transparent.