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Amazon

Auctions and Internet Stores
  • 17 ISSUES RESOLVED
  • 1372 TOTAL REVIEWS
  • $720K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Most of their products 8
  • Ordering online 7
  • Ease of purchasing 7
  • Ease of checkout 7

Customers don't like

  • Poor customer service15
  • No manager follow up5
  • Negative feedback not excepted4
  • Apathy4
  • Poor shipping3
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Hulu

Telecommunications
  • 1 ISSUES RESOLVED
  • 1385 TOTAL REVIEWS
  • $1001.1M CLAIMED LOSSES
  • $7.9M AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Shows 12
  • Old hulu 11
  • Price 7
  • Television series content 5
  • Old format 5

Customers don't like

  • Poor quality service7
  • New ui4
  • Intrusive ads4
  • Ads with paid subscription4
  • Ads and so much more4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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