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Amazon

Auctions and Internet Stores
  • 15 ISSUES RESOLVED
  • 1270 TOTAL REVIEWS
  • $630K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Ease of checkout 7
  • Ease of purchasing 7
  • Most of their products 7
  • Ordering online 6

Customers don't like

  • Poor customer service8
  • Customer service5
  • No manager follow up5
  • Apathy4
  • Poor shipping3
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Hulu

Entertainment
  • 1 ISSUES RESOLVED
  • 908 TOTAL REVIEWS
  • $1000.1M CLAIMED LOSSES
  • $10.4M AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Shows 11
  • Old hulu 9
  • Price 6
  • Television series content 5
  • Old content 4

Customers don't like

  • Poor quality service7
  • Ads and so much more4
  • Ads with paid subscription4
  • Intrusive ads4
  • Watchlist3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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