Start a new comparison
i

Amazon

2.2
?

Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in

  • 30 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2124 TOTAL REVIEWS
Rank
39 out of 454
in Auctions and Marketplaces category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    95
  • SUCCESSFUL
    80%
  • AVG CALL DURATION
    05:20
  • ISSUES RESOLVED
    27%
Top Products and Services
2.8
205 reviews
2.4
198 reviews
2.5
192 reviews

Houzz

1.5
?

Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in

  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 240 TOTAL REVIEWS
Rank
309 out of 2917
in Construction and Repair category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    23
  • SUCCESSFUL
    43%
  • AVG CALL DURATION
    07:31
  • ISSUES RESOLVED
    50%
Top Products and Services
1.7
48 reviews
1.5
26 reviews
1.7
9 reviews

How would you compare Amazon vs Houzz?

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Anonymous
#1369069

Houzz is a lousy company to deal with. Their shipping process is horrendous.

Amazon is at least 300 percent better.

Houzz will tell you that they will email you when an item is shipped. But they will not tell you that it will be the manufacturer of the item that will do the shipping.

On top of that, Houzz is quite a laggard in passing on order information to the manufacturer and it can easily take four to five days for an ordered item to get shipped. Amazon will usually deliver a package to my front door in the same amount of time or less.

Anonymous
to M. Kirchner #1369073

Not only that, Amazon will usually let you cancel an order before it is shipped. Houzz will only let you cancel an order within 30 minutes after an order is placed. So if you are unhappy with Houzz not having shipped an item after 3 or 4 days, you cannot cancel the order.

Top Rated Amazon Reviews

Show more

Top Rated Houzz Reviews

Show more