Amazon vs Houzz

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Amazon

Auctions and Internet Stores
  • 13 ISSUES RESOLVED
  • 1151 TOTAL REVIEWS
  • $610K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.2
Customer service
Website
Diversity of Products or Services
Turnaround Time
  • Product selection 16
  • Ease of checkout 7
  • Most of their products 7
  • Ease of purchasing 6
  • Ordering online 6

Customers don't like

  • Poor customer service22
  • Customer service14
  • Attitude7
  • Deceptive delivery time6
  • No manager follow up6

Products by Amazon

No items

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Houzz

Home Construction and Repair
  • 0 ISSUES RESOLVED
  • 42 TOTAL REVIEWS
  • $14.1K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Turnaround Time
  • Fast delivery 1
  • Pictures of designs to generate ideas 1

Customers don't like

  • Return policy2
  • I gave this contractor no stars2
  • Poor customer service2
  • Taking orders for out of stock items1
  • Website1

Products by Houzz

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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