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Amazon

Auctions and Internet Stores
  • 16 ISSUES RESOLVED
  • 1289 TOTAL REVIEWS
  • $710K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Turnaround Time
  • Product selection 18
  • Ease of checkout 7
  • Ease of purchasing 7
  • Most of their products 7
  • Ordering online 6

Customers don't like

  • Poor customer service9
  • Customer service5
  • No manager follow up5
  • Apathy4
  • Poor shipping3
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Houzz

Home Construction and Repair
  • 0 ISSUES RESOLVED
  • 75 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $5.9K AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Turnaround Time
No votes
  • Unsatisfied 2
  • Fast delivery 2
  • Best price for product i searched for 1
  • Pictures of designs to generate ideas 1
  • Delivery was very good 1

Customers don't like

  • Blamed manufacturer2
  • Problem solving1
  • Return policy1
  • Return service is the worst1
  • Taking orders for out of stock items1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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