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Amazon

Auctions and Internet Stores
  • 15 ISSUES RESOLVED
  • 1272 TOTAL REVIEWS
  • $630K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Ease of checkout 7
  • Ease of purchasing 7
  • Most of their products 7
  • Ordering online 6

Customers don't like

  • Poor customer service8
  • Customer service5
  • No manager follow up5
  • Apathy4
  • Poor shipping3
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Hobbyking

Entertainment
  • 0 ISSUES RESOLVED
  • 43 TOTAL REVIEWS
  • $2.7K CLAIMED LOSSES
  • $119 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Prices 2
  • Low prices 1
  • Other products have been fine 1
  • Price is ok 1
  • Product 1

Customers don't like

  • Did not get refund2
  • Must take hobbyking credits instead of a refund1
  • Pure fraud1
  • Terrible customer service1
  • Their customer service is a joke1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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