PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hhgregg and Amazon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hhgregg
Amazon

Hhgregg and Amazon Overview

Total reviews
1118
7489
Company responses
0
0
Issues resolved
3
61

Hhgregg and Amazon Consumer Ratings

Rank
315 out of 1792 in Appliances and Electronics category
41 out of 313 in Auctions and Marketplaces category
Customer service
294 in category
No votes
Product or Service Quality
193 in category
No votes
Website
240 in category
No votes
Price Affordability
219 in category
No votes

Hhgregg and Amazon Rating Details

Customer service
1.3 (272 reviews)
No votes
Reviewer's quote

I called HHgreg customer service and they sent me out the paperwork to cancel and get a refund so i filled it out and sent it in and its been months and I'm still waiting for my refund. I've tried calling customer service but the phone numbers are either busy all the time or it hangs up after afew...

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...If you wish to cancel this order, click here" However, when I tried to cancel, the page said I had to contact customer service. So I did. And I spent 25 minutes in chat session with a rep who did nothing but lie and give me the runaround...

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Product or Service Quality
1.8 (226 reviews)
No votes
Reviewer's quote

I went to the web site and filed a claim for a LG refrigerator (we bought last Jan with an extended warranty) I got a confirmation that a service person would be in 3 days, but they never showed up. I finally got a hold of the service person and he said he was wanting for the parts. That was 3...

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Different products received. Inner box not packed. return my product and refund my money immediately...

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Website
2 (195 reviews)
No votes
Reviewer's quote

...They gave me a website and a phone no to get a shipping label and none of the auth no work the other no they give to follow up does not work. The helpdesk email does not work or no on replies. This is unacceptable..

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sir, we are from India and this is third time we have ordered mobile phones in your website, first blackberry z3 got delivered and mobile ring not working, asked customer service and returned, second Samsung m 20 same problem total phone fault, returned, now third time order techno spark 5 and...

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Price Affordability
2.6 (192 reviews)
No votes
Reviewer's quote

I ordered a refrigerator (widely available at the same price) online because they said they could deliver on a specific date when I was going to be home to wait for it. They confirmed the date. A week later, they emailed me to say they were going to deliver the next day (not the day they promised)...

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I am really disgusted and disappointed that people are getting 50% off the Fire tv 4k while i paid FULL PRICE even being a customer since 1995!!! They claim such offers were given to entice new customer ONLY! They also lied that this offer was given to few selected customers who received email and...

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Hhgregg and Amazon Pros and Cons

Pros
  • Nice salesman
  • Good product
  • Refrigerator
  • I really love amazon and this time i was truly disappointed
  • I have used amazon many many times
  • Product selection
Cons
  • Customer service
  • Do not care about problem
  • Warranty
  • Poor customer service
  • Unhelpful customer service
  • No manager follow up

Hhgregg and Amazon Most Positive Reviews

Top rated reviews
5

I complained for months about my service experience with my new refrigerator. I used regular and extended warranty...

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5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

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5

My TV went out on the morning of Friday, November 25, 2016. I dropped it off for repairs and took that to mean I can...

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5

In fact, I am a columbia loyal fan, and bought 4 pcs fleece jackets for my family. Last month, I found a new brand, its...

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Hhgregg and Amazon Most Critical Reviews

Lowest rated reviews
1

I got this Sharp TV 60" it has never worked since I got it when I called hhgregg this grunt was so rude and then told...

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1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

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1

My experience purchasing a Toshiba dryer from HHGregg was pleasant until the installation crews arrived. After a...

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1

Yesterday I sent back a bunch of stuff I needed to return to AMAZON oh wait that was in Monday9/15/2015 we'll...

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Hhgregg and Amazon Latest Reviews

Recent published reviews
1

When a Manager calls the customer, he has to be professional. This guy thinks he is god. I won't doubt he gets fired fro...

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1.3

Couldn't get talking to anyone, hyperlinks are circular and lead to nowhere

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No votes

My tv needs hdmi part it fell back into the tv

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4

Mobile number change plz contact me

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Hhgregg and Amazon Products and Services

Most reviewed product and services
  • Hhgregg Manager (110 reviews)
  • Hhgregg Warranty (101 reviews)
  • Hhgregg Delivery Service (79 reviews)
  • Amazon Shipping Service (521 reviews)
  • Amazon Customer Care (394 reviews)
  • Amazon Account (368 reviews)