PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amazon and Harpertom as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amazon
Harpertom

Amazon and Harpertom Overview

Total reviews
2376
111
Company responses
0
0
Issues resolved
34
2

Amazon was first mentioned on PissedConsumer on Nov 15, 2007 and since then this brand received 2376 reviews. It is 2265 reviews more than Harpertom received since Nov 27, 2018. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Harpertom customer support team than with Amazon customer service.

Amazon and Harpertom Consumer Ratings

Rank
42 out of 469 in Auctions and Marketplaces category
184 out of 622 in Periodicals & Publishing category
Customer service
47 in category
131 in category
Website
38 in category
150 in category
Product or Service Quality
35 in category
167 in category

Amazon and Harpertom Rating Details

Customer service
1.7 (1002 reviews)
1 (57 reviews)
Reviewer's quote

They delivered a open box fan and when I called customer service A) I get someone in Asia who has no bloody clue. B) redirected to USA customer service who offers me $10 credit after spending $10000 of dollars on Mr. Bezo and rude!!!..

PissedConsumer1726167

...Several attempts to reach customer support has failed, miss directed when clicking on the link and email address has been removed. I just want access to my purchase..

Kristina H
Website
2.8 (842 reviews)
1.1 (54 reviews)
Reviewer's quote

...We have removed the listing of their products from our website so that customers don't have the same experience again. 11:22 PM PDT Tommy Chan: i just cant accept this..

Tommy C

The entire website is designed to lead the consumer to believe a product will be shipped to a physical address. No refund is available to the consumer who has been mislead. Buyer Beware!!..

Nunzio
Product or Service Quality
2.4 (790 reviews)
1 (52 reviews)
Reviewer's quote

...corporations, posts repeatedly questioning American values, the actions of American governments overseas, or American cultural exports whether it be their quality, levels of violence, or other, will eventually be deemed as "offensive" and removed, technical default reasons being given. With Amazon knowledge and information is connected to a great...

PissedConsumer1725576

There is nothing on their main web page or any of the product pages that indicate they are selling e-books. You have to look way down in their "about us" webpage to find the one line that says they only sell digital content. This is a garbage company and I wish that Google wouldn't have populated...

PissedConsumer1467104

Amazon and Harpertom Pros and Cons

Pros
  • Product selection
  • Ease of checkout
  • Ordering online
  • Big fraud
Cons
  • Poor customer service
  • Customer service
  • No manager follow up
  • Deception
  • No description saying ebook whould not refund my order
  • Made me believe this was a physical book and not an ebook

Amazon and Harpertom Most Positive Reviews

Top rated reviews
5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

No votes

Amazon and Harpertom Most Critical Reviews

Lowest rated reviews
1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

1

The same thing happened to me as the three previous posts. Why would they ask you for a shipping address if there's...

Amazon and Harpertom Latest Reviews

Recent published reviews
1

They delivered a open box fan and when I called customer service A) I get someone in Asia who has no bloody clue.
B) redi...

Read all 2376 reviews

I ordered Harry Potter Books that never came

Read all 111 reviews

Amazon and Harpertom Products and Services

Most reviewed product and services
  • Amazon Shipping Service (237 reviews)
  • Amazon Account (217 reviews)
  • Amazon Customer Care (213 reviews)
  • Harpertom Shipping Service (36 reviews)
  • Harpertom Website (15 reviews)
  • Harpertom Customer Care (3 reviews)