PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amazon and Harpertom as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amazon
2.2
Harpertom
1.1
Amazon
Harpertom

Amazon and Harpertom Overview

Total reviews 9287 110
Company responses 0 0
Issues resolved 82 2

Amazon and Harpertom Consumer Ratings

Rank
52 out of 374 in Auctions and Marketplaces category
251 out of 582 in Periodicals & Publishing category
Customer service
43 in category
174 in category
Website
49 in category
199 in category
Product or Service Quality
32 in category
233 in category
Diversity of Products or Services
44 in category
197 in category

Amazon and Harpertom Rating Details

Customer service
1.8 (2941 reviews)
1 (57 reviews)
Reviewer's quote

The customer service person Tracy - is dishonest. Forced me to remove a claim then forced me to withraw fair feedback to get refund, then SHE DENIED THE REFUND, avoid this company JulyFox..

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...Customer service really doesn’t even exist. DO NOT ORDER FROM THIS SITE!!!..

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Website
2.6 (2393 reviews)
1.1 (54 reviews)
Reviewer's quote

Once I was able to get calls to go through the numbers given on your website were valid and I was able to reach customer service at Amazon. Once I was able to talk to a representative they were able to help me change my phone number on my account so that I could actually get into my account and use...

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The entire website is designed to lead the consumer to believe a product will be shipped to a physical address. No refund is available to the consumer who has been mislead. Buyer Beware!!..

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Product or Service Quality
2.4 (2327 reviews)
1 (52 reviews)
Reviewer's quote

Why I believe amazons product reviews are manipulated and deliberately deceptive. I was an Amazon customer for about 11 years. Mostly I just bought stuff only occasionally bothering to post reviews...

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There is nothing on their main web page or any of the product pages that indicate they are selling e-books. You have to look way down in their "about us" webpage to find the one line that says they only sell digital content. This is a garbage company and I wish that Google wouldn't have populated...

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Diversity of Products or Services
2.9 (2239 reviews)
1.1 (41 reviews)
Reviewer's quote

I've been denied equal access and services for 11 weeks now and there's been disability discrimination via Amazon shopping app live chat where I've had 99% the same exact people on there the entire time, and they think its hilarious but its only caused many issues, and I am traumatized to say the...

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I ordered several Harry Potter Books and never received them several months ago!

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Amazon and Harpertom Pros and Cons

Pros
  • I really love amazon and this time i was truly disappointed
  • I have used amazon many many times
  • Convenience
  • Big fraud
Cons
  • Poor customer service
  • Unhelpful customer service
  • No manager follow up
  • Deception
  • No description saying ebook whould not refund my order
  • Made me believe this was a physical book and not an ebook

Amazon and Harpertom Most Positive Reviews

Top rated reviews
5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

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No votes
5

In fact, I am a columbia loyal fan, and bought 4 pcs fleece jackets for my family. Last month, I found a new brand, its...

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No votes

Amazon and Harpertom Most Critical Reviews

Lowest rated reviews
1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

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1

The same thing happened to me as the three previous posts. Why would they ask you for a shipping address if there's...

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1

Yesterday I sent back a bunch of stuff I needed to return to AMAZON oh wait that was in Monday9/15/2015 we'll...

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1

Thought I was getting a hard copy, not an eBook. No resolution as they've not emailed me back.

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Amazon and Harpertom Latest Reviews

Recent published reviews
No votes

Received a text message saying that they had suspicious activity from Beijing China on my account Im trying to call...

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No votes

I ordered Harry Potter Books that never came

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No votes

I ordered toothpaste and trail mix during the high of COVID-19 crisis. But it was meant for a one time order, I have...

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No votes

I ordered and paid for several books and never received them. That was a few months ago.

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