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Amazon

Auctions and Internet Stores
  • 14 ISSUES RESOLVED
  • 1177 TOTAL REVIEWS
  • $610K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Product selection 15
  • Ease of checkout 6
  • Ease of purchasing 6
  • Most of their products 6
  • Ordering online 5

Customers don't like

  • Poor customer service18
  • Customer service12
  • Attitude7
  • No manager follow up6
  • Poor shipping5
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Guthy Renker

Cosmetics and Toiletries
  • 0 ISSUES RESOLVED
  • 475 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $598 AVERAGE LOSS
1.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Most dishonest company i have ever dealt with 3
  • Idea of cleansing with a cleansing conditioner 1
  • Some acne care 1
  • Product 1

Customers don't like

  • Customer service9
  • Cutomer service6
  • Product5
  • Lying and stealing4
  • Policies4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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