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Amazon

Auctions and Internet Stores
  • 15 ISSUES RESOLVED
  • 1254 TOTAL REVIEWS
  • $630K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Product selection 18
  • Ease of checkout 7
  • Ease of purchasing 7
  • Most of their products 7
  • Ordering online 6

Customers don't like

  • Poor customer service22
  • Customer service16
  • Attitude7
  • Deceptive delivery time6
  • No manager follow up6
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Guthy Renker

Cosmetics and Toiletries
  • 0 ISSUES RESOLVED
  • 483 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $598 AVERAGE LOSS
1.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Most dishonest company i have ever dealt with 4
  • Product 2
  • Idea of cleansing with a cleansing conditioner 1
  • That i will be reporting you to the better bisiness bureau 1
  • Some acne care 1

Customers don't like

  • Customer service9
  • Cutomer service6
  • Charged for product after cancellation that was not received5
  • Product5
  • Lying and stealing5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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