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Groupon

Shopping
  • 5 ISSUES RESOLVED
  • 341 TOTAL REVIEWS
  • $83.3K CLAIMED LOSSES
  • $514 AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Diversity of Products or Services
  • Discounts 4
  • How they use to be 3
  • Website 2
  • Prices 2
  • Price they falsely advertised 2

Customers don't like

  • Lousy customer service6
  • Customer service6
  • Shipping4
  • No honor to me for there mistake3
  • Whole awful exp2
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Amazon

Auctions and Internet Stores
  • 18 ISSUES RESOLVED
  • 1408 TOTAL REVIEWS
  • $730K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.4
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Diversity of Products or Services
  • Product selection 18
  • Most of their products 8
  • Ordering online 7
  • Ease of purchasing 7
  • Ease of checkout 7

Customers don't like

  • Poor customer service15
  • No manager follow up5
  • Negative feedback not excepted4
  • Apathy4
  • Poor shipping3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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