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Groupon

1.6
?

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  • 5 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 418 TOTAL REVIEWS
Rank
20 out of 253
in Gift Cards, Rewards and Cashbacks category
Rating Details
Customer service
Website
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    29
  • SUCCESSFUL
    93%
  • AVG CALL DURATION
    00:58
  • ISSUES RESOLVED
    0%
Top Products and Services
1.6
67 reviews
1.5
40 reviews
2.3
28 reviews

Amazon

2.2
?

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  • 27 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2008 TOTAL REVIEWS
Rank
37 out of 401
in Auctions and Marketplaces category
Rating Details
Customer service
Website
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    78
  • SUCCESSFUL
    94%
  • AVG CALL DURATION
    04:53
  • ISSUES RESOLVED
    27%
Top Products and Services
2.4
192 reviews
2.9
190 reviews
2.5
176 reviews

How do you compare Groupon vs Amazon?

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Anonymous
#1607196

I've used both for years now and and Amazon is far superior to Groupon. Any problems with Amazon were were made right by them.

Amazon's customer service bends over backward to make things right, Groupon doesn't even have a reachable customer service. I just cancelled my use of Groupon.

Anonymous
#1501461

There is no comparrison Amazon has them beat. Amazon has resolved my issues everytime in a very small timeframe.

With groupon all you do is just frustrate yourself and its too bad because they have alot of good items and trips and things on display they should be ashamed of themselves. They really need actual reps to talk with.

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