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Groupon

Shopping
  • 4 ISSUES RESOLVED
  • 326 TOTAL REVIEWS
  • $82.8K CLAIMED LOSSES
  • $534 AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Diversity of Products or Services
  • Discounts 4
  • How they use to be 3
  • Price they falsely advertised 2
  • Website 2
  • Prices 2

Customers don't like

  • Customer service6
  • Lousy customer service5
  • Shipping4
  • No honor to me for there mistake3
  • Whole awful exp2
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Amazon

Auctions and Internet Stores
  • 17 ISSUES RESOLVED
  • 1312 TOTAL REVIEWS
  • $710K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.3
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Diversity of Products or Services
  • Product selection 18
  • Ease of checkout 7
  • Ease of purchasing 7
  • Most of their products 7
  • Ordering online 6

Customers don't like

  • Poor customer service9
  • Customer service5
  • No manager follow up5
  • Apathy4
  • Poor shipping3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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