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Groupon

1.6
?

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  • 5 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 397 TOTAL REVIEWS
Rank
14 out of 110
in Gift Cards, Rewards and Cashbacks category
Rating Details
Customer service
Website
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    29
  • SUCCESSFUL
    93%
  • AVG CALL DURATION
    00:58
  • ISSUES RESOLVED
    0%
Top Products and Services
1.6
64 reviews
1.5
32 reviews
2.4
25 reviews

Amazon

2.2
?

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  • 26 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1845 TOTAL REVIEWS
Rank
28 out of 285
in Auctions and Marketplaces category
Rating Details
Customer service
Website
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    35
  • SUCCESSFUL
    89%
  • AVG CALL DURATION
    03:21
  • ISSUES RESOLVED
    43%
Top Products and Services
2.4
179 reviews
2.6
144 reviews
2.8
143 reviews

How would you compare Groupon vs Amazon?

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Anonymous
#1501461

There is no comparrison Amazon has them beat. Amazon has resolved my issues everytime in a very small timeframe.

With groupon all you do is just frustrate yourself and its too bad because they have alot of good items and trips and things on display they should be ashamed of themselves. They really need actual reps to talk with.

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