PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Groupon and Amazon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Groupon
1.6
Amazon
3.0
Groupon
Amazon

Groupon and Amazon Overview

Total reviews 20886 76041
Company responses 0 0
Issues resolved 179 863

Groupon and Amazon Consumer Ratings

Rank
98 out of 358 in Gift Cards, Rewards and Cashbacks category
33 out of 677 in Auctions and Marketplaces category
Customer service
No votes
37 in category
Website
No votes
40 in category
Product or Service Quality
No votes
29 in category
Turnaround Time
No votes
21 in category

Groupon and Amazon Rating Details

Customer service
No votes
2.6
(24782 reviews)
Reviewer's quote

...I have always been pleased with my purchases from Groupon but I havent had to contact them recently and am disappointed about the email only customer service..

Read full review

...Hire more People for customer service..

Read full review
Website
No votes
3.2
(20547 reviews)
Reviewer's quote

...At first, the number on the website was no good, then I found another number and it referred me to the Groupon website. It was a vicious circle. The system isnt customer friendly...

Read full review

...The website refuses to allow a return label to be printed and insists I take it to a UPS store. The closest one is 90 miles away. I contacted customer service...

Read full review
Product or Service Quality
No votes
3.1
(20429 reviews)
Reviewer's quote

Horrible customer service. Agent did not read my texts. Acted like a robot...

Read full review

Refund not received and customer service was very helpful and solve this problem as factory received the item but did not send refund ..

Read full review
Turnaround Time
No votes
3
(19699 reviews)
Reviewer's quote

...I Attempted to arrow back to no avail I immediately tried to contact CS but the phone message said that due to COVID, that they could only be reached via email with a 24 hour turnaround time. I still have not had my issue resoled. Had to go through bank to file a grievance claim...

Read full review

Turnaround time for my refund for the incorrect item sent to me was great! I appreciate the great customer service!..

Read full review

Groupon and Amazon Pros and Cons

Pros
  • Good deals
  • Good prices
  • Great deals
  • Convenience
  • Fast delivery
  • Convenient
Cons
  • Customer service
  • No customer service
  • Poor customer service
  • Poor customer service
  • Customer service
  • No customer service

Groupon and Amazon Most Positive Reviews

Top rated reviews
5

I came to ther bowling alley to redeemed the groupon and it wasn't accepted. I need to be refunded, please.

Read full review
5

For future references
Do not put laundry detergent in my stuff.
If need to be
Separate in multiple boxes.

Read full review
5

Excellent prices and quality. Got a nice one carat diamond ring for 439!!! Zales charged my husband for a total weight...

Read full review
5

December 30 of 2022 I bought a android 11.0 tablet 10 inch and it no longer work keeps cutting off The tablet worked up...

Read full review

Groupon and Amazon Most Critical Reviews

Lowest rated reviews
1

Agent didn't understand my complaint. Wanted me to pay to talk with him. Could not use item and wanted a refund. Agent...

Read full review
1

My account has been locked for six days and someone sends me a code to unlock my account and when I do it my account is...

Read full review
1

I purchased 9 sets of garden l.e.d. solar lights being advertised on Groupon at RRP ยฃ19.99... I dont believe this for 1...

Read full review
1

I still have not heard anything from Amazon as to why my gift card was not authorized to use. The person I spoke to...

Read full review

Groupon and Amazon Latest Reviews

Recent published reviews
3.8

One order said item getting ready to ship and continued to say fedex awaiting package for over a week. After contacting...

Read full review
No votes

Transferred between several agents. One lady tried to find someone in the correct department. I waited several minutes...

Read full review
1

Unable to process credit card.
No support.
Looks like a scam.
Asked for information even though they already have it. Redir...

Read full review
No votes

I'm just asking hi my name is Shameaka Parker. I was asking a question about a cancellation on the product. It was a...

Read full review