PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Groupon and Amazon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Groupon
Amazon

Groupon and Amazon Overview

Total reviews
3876
5042
Company responses
0
0
Issues resolved
10
48

Groupon and Amazon Consumer Ratings

Rank
34 out of 180 in Gift Cards, Rewards and Cashbacks category
38 out of 300 in Auctions and Marketplaces category
Customer service
42 in category
39 in category
Website
35 in category
36 in category
Product or Service Quality
19 in category
30 in category
Turnaround Time
24 in category
18 in category

Groupon and Amazon Rating Details

Customer service
1.3 (1036 reviews)
1.7 (1699 reviews)
Reviewer's quote

I am very irate one with the Groupon I purchased and secondly because of the customer service I have received from Groupon. I purchased this Groupon to use on the weekend. When I called to make reservations I was told o could only use it from Monday to Thursday...

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...And now I cant reach customer service..

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Website
1.8 (910 reviews)
2.6 (1414 reviews)
Reviewer's quote

Code given to me does not work on the website where I am supposed to redeem it..

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...On your my orders page on your website, it said the package was delivered to the mailroom. This is a private residence. There is no mailroom...

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Product or Service Quality
1.8 (842 reviews)
2.3 (1332 reviews)
Reviewer's quote

Think about buying anything twice costumer service its from another country..

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...I tried to call customer Service and a recording told me that because of the virus I could not reach anyone to help me. I created a new account under my husbands name but I need to get into my account to change my orders. Further more my 7 was stolen so I ordered a new one and it won't even start...

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Turnaround Time
1.5 (686 reviews)
2.3 (1220 reviews)
Reviewer's quote

...I dont have time for this nonsense. I guess Ill just end up loosing the money!..

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But this time I want a refund on an order I waited too long for and no longer need. and the customer service tells me theres no way they can issue a refund and that I have to wait for four more days until they can refund it. Makes no sense at all!! Its really frustrating because Ive been tracking...

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Groupon and Amazon Pros and Cons

Pros
  • Good deals
  • Good prices
  • Unable to get quick customer service
  • Product selection
  • I have used amazon many many times
  • I really love amazon and this time i was truly disappointed
Cons
  • Customer service
  • No customer service
  • It is impossible to get to customer service
  • Poor customer service
  • Customer service
  • Horrible customer service

Groupon and Amazon Most Positive Reviews

Top rated reviews
5

I bought a Group On coupon about two months ago, for a restaurant called Maharaja Palace, at 1350 Madison Ave in NYC. Th...

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5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

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5

I have used groupon for several years and never had a problem until Nov 2015. Purchased a mystery diamond necklace. ...

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5

In fact, I am a columbia loyal fan, and bought 4 pcs fleece jackets for my family. Last month, I found a new brand, its...

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Groupon and Amazon Most Critical Reviews

Lowest rated reviews
1

To be honest by far the worst company to work with. For the last 3 months I have just had one struggle after another...

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1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

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1

I bought a house cleaning Groupon deal. I put in my profile only send offers to my zip code. I followed directions to...

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1

Yesterday I sent back a bunch of stuff I needed to return to AMAZON oh wait that was in Monday9/15/2015 we'll...

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Groupon and Amazon Latest Reviews

Recent published reviews
1.3

They sent a item to my old address and will not help me and the agent closed the account while I was typing. RUDE! I...

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1

Our order is returned to the celler and the payment also paid by us if you deliver our order again or you will be...

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No votes

I didnt mean to order the dna kits I was just looking at them and I didnt put my card number in so I dont dont realize...

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No votes

I ordered a book in amazon.now it was cancelled automatically..my money was also not refundedcomnc

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Groupon and Amazon Products and Services

Most reviewed product and services
  • Groupon Coupon (308 reviews)
  • Groupon Customer Care (203 reviews)
  • Groupon Deal (130 reviews)
  • Amazon Shipping Service (367 reviews)
  • Amazon Customer Care (322 reviews)
  • Amazon Account (313 reviews)