PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amazon and Groupon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amazon
Groupon

Amazon and Groupon Overview

Total reviews
2497
967
Company responses
0
0
Issues resolved
37
5

Amazon was first mentioned on PissedConsumer on Nov 15, 2007 and since then this brand received 2497 reviews. It is 1530 reviews more than Groupon received since Oct 7, 2010. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Amazon customer support team and Groupon customer service.

Amazon and Groupon Consumer Ratings

Rank
35 out of 430 in Auctions and Marketplaces category
40 out of 252 in Gift Cards, Rewards and Cashbacks category
Customer service
38 in category
37 in category
Website
30 in category
26 in category
Product or Service Quality
30 in category
21 in category

Amazon and Groupon Rating Details

Customer service
1.7 (1060 reviews)
1.2 (309 reviews)
Reviewer's quote

...I have called customer service with no result. One guy in Seattle was just nasty. Said only the authorized user can restore my account...

Shonna

...vouch for Park & JetPhiladelphia Airport Shuttle service The voucher was send to the wrong email Two things happen when I tried to corrected I went to the customer service for Groupon on line a chat on line person tried to sell sell me a lawyer service for 60 dollars a month The second thing happen was groupon would not except the...

Jayline
Website
2.7 (883 reviews)
1.9 (271 reviews)
Reviewer's quote

...DO NOT HAVE A AMAZON ACCOUNT WITH YOUR PAYMENT OPTIONS LISTED ON IT Amazon's website is apparently open to hackers..

Gary N

I booked a room through groupon and they did not include the hotels fees on the website. When I got to the hotel that charge me an additional $44..

Brylee
Product or Service Quality
2.3 (835 reviews)
1.6 (234 reviews)
Reviewer's quote

I have been trying to contact Amazon and the third party seller (Flexi Ventures) for many days and no response to my problem! I purchased a product for my hair called Kanechom Ultimate Aloe Vera Moisturizing and Conditioning Hair Treatment (Kanecom Cachos Disciplinados Babosa) on 12/11/2019 from a...

Leila G

Items do not fit!!! yes may I speak to someone from Groupon please you got that the worst customer service in the world..

Giulio

Amazon and Groupon Pros and Cons

Pros
  • Product selection
  • Ease of checkout
  • Ordering online
  • Unable to get quick customer service
  • No previous problems prior to this unresolved issue
  • Good prices
Cons
  • Poor customer service
  • Customer service
  • No manager follow up
  • Customer service
  • Customer service horrible
  • No customer service

Amazon and Groupon Most Positive Reviews

Top rated reviews
5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

5

I bought a Group On coupon about two months ago, for a restaurant called Maharaja Palace, at 1350 Madison Ave in NYC. Th...

Amazon and Groupon Most Critical Reviews

Lowest rated reviews
1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

1

To be honest by far the worst company to work with. For the last 3 months I have just had one struggle after another...

Amazon and Groupon Latest Reviews

Recent published reviews
1

Amazon let someone take over my account, change my user name and password. When I reported it they canceled my account....

Read all 2497 reviews

The suitcase set I bought was damage when I got it. Been trying to get hold of cust service all this time, unsuccessful

Read all 967 reviews

Amazon and Groupon Products and Services

Most reviewed product and services
  • Amazon Shipping Service (254 reviews)
  • Amazon Customer Care (225 reviews)
  • Amazon Account (225 reviews)
  • Groupon Coupon (111 reviews)
  • Groupon Customer Care (86 reviews)
  • Groupon Shipping Service (56 reviews)