Amazon vs Groupon

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Amazon

Auctions and Internet Stores
  • 13 ISSUES RESOLVED
  • 1149 TOTAL REVIEWS
  • $610K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.2
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Product selection 16
  • Ease of checkout 7
  • Most of their products 7
  • Ease of purchasing 6
  • Ordering online 6

Customers don't like

  • Poor customer service22
  • Customer service13
  • Attitude7
  • Deceptive delivery time6
  • No manager follow up6

Products by Amazon

No items

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Groupon

Shopping
  • 4 ISSUES RESOLVED
  • 300 TOTAL REVIEWS
  • $75.2K CLAIMED LOSSES
  • $530 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Discounts 4
  • How they use to be 3
  • Price they falsely advertised 2
  • Website 2
  • Prices 2

Customers don't like

  • Customer service13
  • Shipping7
  • Cheap and nasty items6
  • Lack of response5
  • No honor to me for there mistake4

Products by Groupon

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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