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Amazon

E-commerce
  • 22 ISSUES RESOLVED
  • 1647 TOTAL REVIEWS
  • $740K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS

Not enough votes to show an average rating

Customer service
Website
  • Product selection 18
  • Most of their products 9
  • Ordering online 8
  • Ease of checkout 8
  • Ease of purchasing 7

Customers don't like

  • Poor customer service54
  • No manager follow up5
  • Negative feedback not excepted4
  • Delivery hassles4
  • Apathy4
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Groupon

Gift Cards, Rewards and Cashbacks
  • 5 ISSUES RESOLVED
  • 369 TOTAL REVIEWS
  • $83.8K CLAIMED LOSSES
  • $496 AVERAGE LOSS

Not enough votes to show an average rating

Customer service
Website
  • Discounts 4
  • No previous problems prior to this unresolved issue 3
  • How they use to be 3
  • Website 2
  • Prices 2

Customers don't like

  • Customer service20
  • Lousy customer service6
  • Shipping4
  • No honor to me for there mistake3
  • Whole awful exp2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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