PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amazon and Groupon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amazon
2.2
Groupon
1.6
Amazon
Groupon

Amazon and Groupon Overview

Total reviews 8797 5100
Company responses 0 0
Issues resolved 72 22

Amazon and Groupon Consumer Ratings

Rank
50 out of 334 in Auctions and Marketplaces category
41 out of 185 in Gift Cards, Rewards and Cashbacks category
Customer service
44 in category
41 in category
Website
42 in category
38 in category
Product or Service Quality
27 in category
26 in category
Turnaround Time
20 in category
28 in category

Amazon and Groupon Rating Details

Customer service
1.8 (2780 reviews)
1.3 (1506 reviews)
Reviewer's quote

...And the customer service rep. She was very nice and polite..

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...Bad customer service. Will never buy one again..

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Website
2.6 (2257 reviews)
1.7 (1312 reviews)
Reviewer's quote

...00 item from their website www. tacticon. com...

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The phone number I could find was a recording referring you to Groupon/support which takes you back to their website and offers no help on expired coupons. What company can thrive without customer support? I will never use them again and I've bought alot over the years. Easy to buy - not so easy to...

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Product or Service Quality
2.4 (2178 reviews)
1.7 (1221 reviews)
Reviewer's quote

...I am very satisfied with her customer service..

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I ordered an item from Groupon and they said they would send a confirmation email to me for my order I havent recieved one and cannot get in touch with customer service They have my debit card number and Im not feeling good about this..

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Turnaround Time
2.3 (1999 reviews)
1.5 (1028 reviews)
Reviewer's quote

My orders have been canceled for a second time. And Amazon has not answered the emails regarding the information I provided to demonstrate that I was the cardholder. For me, it's crucial to receive the engagement ring before the 14 of February...

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First time user. Instructed to go to "My Stuff" to view voucher and retrieve redemption code. No tab for view voucher or instructions to find...

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Amazon and Groupon Pros and Cons

Pros
  • I really love amazon and this time i was truly disappointed
  • I have used amazon many many times
  • Convenience
  • Good deals
  • Unable to get quick customer service
  • Good prices
Cons
  • Poor customer service
  • Unhelpful customer service
  • No manager follow up
  • Customer service
  • No customer service
  • Cannot talk to a person

Amazon and Groupon Most Positive Reviews

Top rated reviews
5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

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5

I bought a Group On coupon about two months ago, for a restaurant called Maharaja Palace, at 1350 Madison Ave in NYC. Th...

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5

In fact, I am a columbia loyal fan, and bought 4 pcs fleece jackets for my family. Last month, I found a new brand, its...

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5

I have used groupon for several years and never had a problem until Nov 2015. Purchased a mystery diamond necklace. ...

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Amazon and Groupon Most Critical Reviews

Lowest rated reviews
1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

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1

To be honest by far the worst company to work with. For the last 3 months I have just had one struggle after another...

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1

Yesterday I sent back a bunch of stuff I needed to return to AMAZON oh wait that was in Monday9/15/2015 we'll...

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1

I bought a house cleaning Groupon deal. I put in my profile only send offers to my zip code. I followed directions to...

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Amazon and Groupon Latest Reviews

Recent published reviews
No votes

I change sim in another mobile at this time I am open amazon app .I check my balance there not showing my balance

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No votes

At the place for service did not get email with barcode. Only email verify that date and time of appointment

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No votes

I received my top Saturday from post office. U can hear the glass moving in box without opening it. The lady at post...

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1

When I opened the box the item was broken, I tried calling Groupon and no one answered so now Im out money

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Amazon and Groupon Products and Services

Most reviewed product and services
  • Amazon Shipping Service (575 reviews)
  • Amazon Prime Membership (346 reviews)
  • Amazon Delivery Service (279 reviews)
  • Groupon Coupon (400 reviews)
  • Groupon Deal (159 reviews)
  • Groupon Shipping Service (95 reviews)