PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amazon and Groupon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amazon
Groupon

Amazon and Groupon Overview

Total reviews
2375
675
Company responses
0
0
Issues resolved
34
5

Amazon was first mentioned on PissedConsumer on Nov 15, 2007 and since then this brand received 2375 reviews. It is 1700 reviews more than Groupon received since Oct 7, 2010. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Amazon customer support team and Groupon customer service.

Amazon and Groupon Consumer Ratings

Rank
42 out of 469 in Auctions and Marketplaces category
37 out of 303 in Gift Cards, Rewards and Cashbacks category
Customer service
46 in category
37 in category
Website
38 in category
24 in category
Product or Service Quality
35 in category
20 in category

Amazon and Groupon Rating Details

Customer service
1.7 (1001 reviews)
1.2 (236 reviews)
Reviewer's quote

...Never needed customer service. though. Purchased 5 holiday gifts for a charity to be direct shipped...

Susan

There's no way to contact customer service through Groupon online or the app. all the phone numbers are just to run around and you can never get ahold of a person. The app does not save nor update...

Aj
Website
2.8 (842 reviews)
2 (204 reviews)
Reviewer's quote

...We have removed the listing of their products from our website so that customers don't have the same experience again. 11:22 PM PDT Tommy Chan: i just cant accept this..

Tommy C

...Couldn't find ANY useful access on website for CUSTOMER SERVICE. No email, no nothing. Finally found something labeled Customer Service and sent email...

Elberta
Product or Service Quality
2.4 (789 reviews)
1.6 (174 reviews)
Reviewer's quote

...corporations, posts repeatedly questioning American values, the actions of American governments overseas, or American cultural exports whether it be their quality, levels of violence, or other, will eventually be deemed as "offensive" and removed, technical default reasons being given. With Amazon knowledge and information is connected to a great...

PissedConsumer1725576

...Customer service is worthless to this company apparently..

Rachel A

Amazon and Groupon Pros and Cons

Pros
  • Product selection
  • Ease of checkout
  • Ordering online
  • No previous problems prior to this unresolved issue
  • Good prices
  • Discounts
Cons
  • Poor customer service
  • Customer service
  • No manager follow up
  • Customer service
  • Lousy customer service
  • Lack of response

Amazon and Groupon Most Positive Reviews

Top rated reviews
5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

5

I bought a Group On coupon about two months ago, for a restaurant called Maharaja Palace, at 1350 Madison Ave in NYC. Th...

Amazon and Groupon Most Critical Reviews

Lowest rated reviews
1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

1

To be honest by far the worst company to work with. For the last 3 months I have just had one struggle after another...

Amazon and Groupon Latest Reviews

Recent published reviews
4.2

Lately we've been getting our packages dropped on the grass about fifteen feet away from the covered doorway!!! They...

Read all 2375 reviews

Did not connect w Groupon. Instead it asked about a smog station whatever that is.

Read all 675 reviews

Amazon and Groupon Products and Services

Most reviewed product and services
  • Amazon Shipping Service (237 reviews)
  • Amazon Account (217 reviews)
  • Amazon Customer Care (213 reviews)
  • Groupon Coupon (88 reviews)
  • Groupon Customer Care (58 reviews)
  • Groupon Deal (39 reviews)