PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about GraysOnline and Amazon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

GraysOnline
Amazon

GraysOnline and Amazon Overview

Total reviews 154 7500
Company responses 0 0
Issues resolved 0 66

GraysOnline and Amazon Consumer Ratings

Rank
134 out of 318 in Auctions and Marketplaces category
44 out of 318 in Auctions and Marketplaces category
Customer service
92 in category
43 in category
Exchange, Refund and Cancellation Policy
92 in category
28 in category
Product or Service Quality
107 in category
32 in category
Price Affordability
104 in category
37 in category

GraysOnline and Amazon Rating Details

Customer service
1.3 (83 reviews)
1.7 (2398 reviews)
Reviewer's quote

...Rang customer service and they could not tell me what the tracking number was and did not know where the parcel was. I waited patiently and another two weeks went by and rang them again. I was advised by email that they were looking into it...

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The fifth time I called their international customer service number, and was on hold for 2 hours and 7 minutes before I ran out of money on my cell phone account. And they are supposed to be the best? What a joke. Now they interrupt my internet with pop-ups that defy my adblocker, and I can't login...

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Exchange, Refund and Cancellation Policy
1.1 (74 reviews)
2.2 (1951 reviews)
Reviewer's quote

...Told us they will refund and nearly 4 weeks later still NO REFUND Manager and other staff were very rude..

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...We would like help in getting this matter fairly resolved which is either they transfer our purchased items to our new account, or they totally refund the price of all the movies and TV shows purchased by us, in full! Thank you!..

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Product or Service Quality
1.3 (72 reviews)
2.4 (1873 reviews)
Reviewer's quote

Bought toyota camry with full service history at Grays Adelaide site 2 days ago. Looked over car before purchasing, no visible signs of mechanical problems with engine. On the way home car overheated had taken to mechanic who diagnosed Coolant Leaking From The Back Of The Engine Behind The Intake...

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I just finished talking with a costume service rep..

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Price Affordability
1.8 (66 reviews)
2.8 (1775 reviews)
Reviewer's quote

I price A car on 23/07/2020 from gray's online Gray's say 184 514KM , BMW X5 No key's say in the description OK all picture of the cars from gray show you the engine to ,but not on this car I got the car for high price went to pay the car, wait long time ,very slow ,very unprofessional,...

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...Even i bought 300 rs less than Amazon price. Totally unexpected service from Amazon. It was hurting me very much...

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GraysOnline and Amazon Pros and Cons

Pros
  • Terrific untill now
  • Buying online
  • Shit
  • I really love amazon and this time i was truly disappointed
  • I have used amazon many many times
  • Product selection
Cons
  • Customer service
  • Product quality
  • Misleading information and no remorse
  • Poor customer service
  • Unhelpful customer service
  • No manager follow up

GraysOnline and Amazon Most Positive Reviews

Top rated reviews
3.8

Picked up a car all was good

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5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

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3.7

On the 26th of feb 2019 i purchased 6x sala mobile phone holders to the value of $55.80 which i have not recieved.The...

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5

In fact, I am a columbia loyal fan, and bought 4 pcs fleece jackets for my family. Last month, I found a new brand, its...

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GraysOnline and Amazon Most Critical Reviews

Lowest rated reviews
1

Bought an item and did not know about refund procedure, which is basically nothing. However, was supplier with 500 grams...

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1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

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1

I bought a product online through an auction with a voucher offering a reduction in the price. In the end they refused...

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1

Yesterday I sent back a bunch of stuff I needed to return to AMAZON oh wait that was in Monday9/15/2015 we'll...

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GraysOnline and Amazon Latest Reviews

Recent published reviews
1

Waited 3 weeks for a delivery. Rang customer service and they could not tell me what the tracking number was and did not...

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No votes

Dear Amazon,
My name is Izzy and I wanted to personally reach out and thank you for your recent service. Coming down with...

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1

I've been watching their vehicle auctions for a while. They have listings that say body good, yet you zoom the picture i...

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1

मर तरफ स गलत रचरज कय गय मर payment वपस मल सकत ह य नह

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GraysOnline and Amazon Products and Services

Most reviewed product and services
  • Graysonline Car Bidding (11 reviews)
  • Graysonline Shipping Service (10 reviews)
  • Graysonline Customer Care (8 reviews)
  • Amazon Shipping Service (531 reviews)
  • Amazon Customer Care (431 reviews)
  • Amazon Account (373 reviews)