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Amazon

Auctions and Internet Stores
  • 14 ISSUES RESOLVED
  • 1180 TOTAL REVIEWS
  • $610K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 15
  • Ease of checkout 6
  • Ease of purchasing 6
  • Most of their products 6
  • Ordering online 5

Customers don't like

  • Poor customer service18
  • Customer service12
  • Attitude7
  • No manager follow up6
  • Poor shipping5
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Google

Media
  • 3 ISSUES RESOLVED
  • 146 TOTAL REVIEWS
  • $630K CLAIMED LOSSES
  • $17.1K AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Chrome is better than ie 1
  • Pathetic 1

Customers don't like

  • No concern2
  • Misdirection1
  • New gmail contact format1
  • Selling my information1
  • That they are completely non responsive to customers1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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