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Amazon
Google Express

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Amazon

Amazon

2.2
  • 34 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2273 TOTAL REVIEWS
Rank
40 out of 456
in Auctions and Marketplaces category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Delivery Service
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    116
  • SUCCESSFUL
    66%
  • AVG CALL DURATION
    05:21
  • ISSUES RESOLVED
    29%
Top Products and Services
2.8
227 reviews
2.3
209 reviews
2.5
205 reviews
Google Express

Google Express

1.4
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 164 TOTAL REVIEWS
Rank
117 out of 456
in Auctions and Marketplaces category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Delivery Service
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    0
  • SUCCESSFUL
    0%
  • AVG CALL DURATION
    00:00
  • ISSUES RESOLVED
    0%
Top Products and Services
1.6
33 reviews
1.3
8 reviews
1
6 reviews

How would you compare Amazon vs Google Express?

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Anonymous
#1736580
Customer service
I've only ordered from Google Express one time and I couldn't return the defective items. Basically Google Express said too bad.

I have always been about to make returns through Amazon.

Product or Service Quality
I think you can get the same products. But don't know for sure.

I have something else to compare
Faster shipping with Amazon.
PreviousDuck586
#1729859
Customer service
Ebay is better than both. Bad experiences with Google Express and Amazon. Do not use either.

Product or Service Quality
Horrific

I have something else to compare
Ebay is great for warranties and customer service
Anonymous
#1710154

Google express is worst company ever. Love love Amazon. They always make things right !!

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