PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amazon and Gettington as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amazon
Gettington

Amazon and Gettington Overview

Total reviews
7462
79
Company responses
0
0
Issues resolved
61
0

Amazon and Gettington Consumer Ratings

Rank
41 out of 313 in Auctions and Marketplaces category
482 out of 3080 in E-commerce category
Customer service
42 in category
311 in category
Website
36 in category
404 in category
Exchange, Refund and Cancellation Policy
28 in category
295 in category
Product or Service Quality
32 in category
324 in category

Amazon and Gettington Rating Details

Customer service
1.7 (2302 reviews)
1.5 (38 reviews)
Reviewer's quote

...If you wish to cancel this order, click here" However, when I tried to cancel, the page said I had to contact customer service. So I did. And I spent 25 minutes in chat session with a rep who did nothing but lie and give me the runaround...

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...There are better companies out here with much better customer service!..

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Website
2.6 (1888 reviews)
2.2 (34 reviews)
Reviewer's quote

sir, we are from India and this is third time we have ordered mobile phones in your website, first blackberry z3 got delivered and mobile ring not working, asked customer service and returned, second Samsung m 20 same problem total phone fault, returned, now third time order techno spark 5 and...

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My credit card was charged by them after attempting and not succeeding to make a purchase through their website (the charges are being disputed). When I called the company to complain, they asked for the last 4 digits of my SS# (which I did not provide) before I was connected to a person. I gave...

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Exchange, Refund and Cancellation Policy
2.2 (1863 reviews)
1.5 (30 reviews)
Reviewer's quote

...return my product and refund my money immediately. Plz contact me. and speak in hindi language..

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...00 for chain is damaged and your company will not exchange it i want a replacement or im contacting better buiness company..

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Product or Service Quality
2.4 (1779 reviews)
1.9 (29 reviews)
Reviewer's quote

in last few time I observed that the product ordered and supplied product are different and quality of the product is also very poor. I have received recently Dr vaku oximeter and Pantene shampoo and hand sanitizer form the amazon . Dr vaku meter was not working when I tested it was not working and...

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...I reached out to Gettington and they told me that they were reaching out to pilot freight service to get an update on my package and to allow 24-48 hours. I called back a week later and they told me the exact same thing. Another week later i tried again and they told me the same thing...

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Amazon and Gettington Pros and Cons

Pros
  • I really love amazon and this time i was truly disappointed
  • I have used amazon many many times
  • Product selection
  • Online shopping
  • Price
  • Online
Cons
  • Poor customer service
  • Unhelpful customer service
  • No manager follow up
  • Terrible customer service
  • Worst customer service ever
  • Terrible customer care and supervisory

Amazon and Gettington Most Positive Reviews

Top rated reviews
5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

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5

I purchased a patio furniture set from gettington. Very sturdy and good quality. Easy to assemble. Excellent price with...

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5

In fact, I am a columbia loyal fan, and bought 4 pcs fleece jackets for my family. Last month, I found a new brand, its...

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4.5

They reassured me that I didn't make my payment on the 28th and it was an error on their part and they apologize for...

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Amazon and Gettington Most Critical Reviews

Lowest rated reviews
1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

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1

I have had the worst experience in my 30 years of being a consumer, with this company.

1. Everything is poorly manufac...

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1

Yesterday I sent back a bunch of stuff I needed to return to AMAZON oh wait that was in Monday9/15/2015 we'll...

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1

Their tactics to get you to pay more than your monthly payment are outrageous! Because I went into a debt management...

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Amazon and Gettington Latest Reviews

Recent published reviews
No votes

recurring withdrawal debit card $13.11
signature debit/Amazon Prime *MVIGC16SO
Amzn.com/bill WADate 7/26/20 0 0208723 What...

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No votes

I had a charge with Gettington and because I didnt use it right away they cancelled it.. well guess what your loss not...

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1.8

I brought a gift card for £100 last month reported to customer service they where looking into it but have not heard...

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1.8

I received my items and two were broken. I only notice one at first and called as soon as I opened it and was told...

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Amazon and Gettington Products and Services

Most reviewed product and services
  • Amazon Shipping Service (517 reviews)
  • Amazon Customer Care (393 reviews)
  • Amazon Account (368 reviews)
  • Gettington Account (10 reviews)
  • Gettington Customer Care (10 reviews)
  • Gettington Shipping Service (6 reviews)