PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amazon and Gettington as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amazon
Gettington

Amazon and Gettington Overview

Total reviews
2376
73
Company responses
0
0
Issues resolved
34
0

Amazon was first mentioned on PissedConsumer on Nov 15, 2007 and since then this brand received 2376 reviews. It is 2303 reviews more than Gettington received since Jul 14, 2013.

Amazon and Gettington Consumer Ratings

Rank
42 out of 469 in Auctions and Marketplaces category
427 out of 4568 in E-commerce category
Customer service
47 in category
257 in category
Website
38 in category
362 in category
Exchange, Refund and Cancellation Policy
21 in category
244 in category

Amazon and Gettington Rating Details

Customer service
1.7 (1002 reviews)
1.5 (34 reviews)
Reviewer's quote

They delivered a open box fan and when I called customer service A) I get someone in Asia who has no bloody clue. B) redirected to USA customer service who offers me $10 credit after spending $10000 of dollars on Mr. Bezo and rude!!!..

PissedConsumer1726167

...The customer service rep offered the items with $170 discount due to the promo code. However, Gettington said the customer service rep made an error, and they billed me for the $170. 00...

Kay V
Website
2.8 (842 reviews)
2.2 (31 reviews)
Reviewer's quote

...We have removed the listing of their products from our website so that customers don't have the same experience again. 11:22 PM PDT Tommy Chan: i just cant accept this..

Tommy C

My credit card was charged by them after attempting and not succeeding to make a purchase through their website (the charges are being disputed). When I called the company to complain, they asked for the last 4 digits of my SS# (which I did not provide) before I was connected to a person. I gave...

PissedConsumer1689079
Exchange, Refund and Cancellation Policy
2.3 (836 reviews)
1.5 (27 reviews)
Reviewer's quote

What was told to me by a supervisor, that the item that I ordered would come in a amazon box not the box of the item itself, and that there is no option to choose how I want the item to be packaged. Which was a LIE!! What was supposed to be a surprise Christmas gift is no longer! a

Carolyn T

be very leary of this company in 2017, I placed an order with them for over 200.00 and when I checked out I listed my correct mailing address as I had moved after I originally set up my account on their website, their website didnt take the change and all my items were mailed to the wrong address...

Lynette L

Amazon and Gettington Pros and Cons

Pros
  • Product selection
  • Ease of checkout
  • Ordering online
  • Online shopping
  • Price
  • Hp laptop
Cons
  • Poor customer service
  • Customer service
  • No manager follow up
  • Terrible customer service
  • Worst customer service ever
  • Terrible customer care and supervisory

Amazon and Gettington Most Positive Reviews

Top rated reviews
5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

5

I purchased a patio furniture set from gettington. Very sturdy and good quality. Easy to assemble. Excellent price with...

Amazon and Gettington Most Critical Reviews

Lowest rated reviews
1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

1

I have had the worst experience in my 30 years of being a consumer, with this company.

1. Everything is poorly manufac...

Amazon and Gettington Latest Reviews

Recent published reviews
1

They delivered a open box fan and when I called customer service A) I get someone in Asia who has no bloody clue.
B) redi...

Read all 2376 reviews
1

DO NOT USE GETTINGTON.COM. My credit card was charged by them after attempting and not succeeding to make a purchase...

Read all 73 reviews

Amazon and Gettington Products and Services

Most reviewed product and services
  • Amazon Shipping Service (237 reviews)
  • Amazon Account (217 reviews)
  • Amazon Customer Care (213 reviews)
  • Gettington Customer Care (10 reviews)
  • Gettington Account (10 reviews)
  • Gettington Shipping Service (5 reviews)