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Amazon
Gettington

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Amazon

Amazon

2.2
  • 34 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2273 TOTAL REVIEWS
Rank
40 out of 456
in Auctions and Marketplaces category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    116
  • SUCCESSFUL
    66%
  • AVG CALL DURATION
    05:21
  • ISSUES RESOLVED
    29%
Top Products and Services
2.8
227 reviews
2.3
209 reviews
2.5
205 reviews
Gettington

Gettington

1.9
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 71 TOTAL REVIEWS
Rank
379 out of 4541
in E-commerce category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    88
  • SUCCESSFUL
    76%
  • AVG CALL DURATION
    02:43
  • ISSUES RESOLVED
    36%
Top Products and Services
2.6
10 reviews
1
12 reviews
2.7
5 reviews

How would you compare Amazon vs Gettington?

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Anonymous
#1609913

I would rather shop at Gettington than Amazon. Amazon leaked my email, and refuses to take responsibility to correct it.

Amazon guarantees 2 day delivery for Prime members, however it now takes weeks to get an order. Amazon keeps raising prices and is not competitive anymore. Amazon has poor customer service, and keeps wanting customers to join more monthly services to receive competitive pricing (e.g. Prime Pantry), and the videos they get are old or free elsewhere, unless you pay to rent or buy the decent movies.

Gettington resolves issues quickly, and packages usually arrive before estimated delivery dates. And Gettington customer service is better than Amazon's.

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