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Amazon

2.2
?

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  • 30 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2137 TOTAL REVIEWS
Rank
39 out of 456
in Auctions and Marketplaces category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    95
  • SUCCESSFUL
    80%
  • AVG CALL DURATION
    05:20
  • ISSUES RESOLVED
    27%
Top Products and Services
2.8
208 reviews
2.4
198 reviews
2.5
193 reviews

Gettington

1.9
?

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  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 67 TOTAL REVIEWS
Rank
374 out of 4482
in E-commerce category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    77
  • SUCCESSFUL
    87%
  • AVG CALL DURATION
    02:43
  • ISSUES RESOLVED
    36%
Top Products and Services
2.6
9 reviews
1
12 reviews
2.7
5 reviews

How would you compare Amazon vs Gettington?

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Anonymous
#1609913

I would rather shop at Gettington than Amazon. Amazon leaked my email, and refuses to take responsibility to correct it.

Amazon guarantees 2 day delivery for Prime members, however it now takes weeks to get an order. Amazon keeps raising prices and is not competitive anymore. Amazon has poor customer service, and keeps wanting customers to join more monthly services to receive competitive pricing (e.g. Prime Pantry), and the videos they get are old or free elsewhere, unless you pay to rent or buy the decent movies.

Gettington resolves issues quickly, and packages usually arrive before estimated delivery dates. And Gettington customer service is better than Amazon's.

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