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Amazon

E-commerce
  • 23 ISSUES RESOLVED
  • 1656 TOTAL REVIEWS
  • $750K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Most of their products 9
  • Ordering online 8
  • Ease of checkout 8
  • Ease of purchasing 7

Customers don't like

  • Poor customer service54
  • No manager follow up5
  • Negative feedback not excepted4
  • Delivery hassles4
  • Apathy4
Delete
  • 6 ISSUES RESOLVED
  • 771 TOTAL REVIEWS
  • $3.5M CLAIMED LOSSES
  • $12.4K AVERAGE LOSS
2.0
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
  • Salesman 4
  • Service dept staff 3
  • I like the pickups and vans 3
  • Dealership 3
  • Service guy was helpfull 2

Customers don't like

  • Customer service16
  • Given the runaround7
  • No customer support5
  • Company refuses to recognize problem4
  • Poor customer service and quality of car3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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